Could be better, does some of the jobs, but gets frustrating for API calls. Documentation is also too generic and they need recipes.
Updated December 21, 2023
Could be better, does some of the jobs, but gets frustrating for API calls. Documentation is also too generic and they need recipes.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TIBCO Cloud Integration (including BusinessWorks and Scribe)
Replicating data from cloud crm to internal database
- data replication
- data sync
- API calls
- JSON Normalization
- Operational agility
- innovation and possibilities for reporting
No, but I feel the data synchronization opens alot of possibilities. If the integration options were a bit more robust, Tibco would have a much larger impact.
I'd feel like it's not as user friendly as some other paid options and it could definitely improve. I also think that if they focused on improving the replication/synchonization function to create the niche market, it would be very beneficial.
Do you think TIBCO Integration (including BusinessWorks and Flogo) delivers good value for the price?
Not sure
Are you happy with TIBCO Integration (including BusinessWorks and Flogo)'s feature set?
No
Did TIBCO Integration (including BusinessWorks and Flogo) live up to sales and marketing promises?
Yes
Did implementation of TIBCO Integration (including BusinessWorks and Flogo) go as expected?
No
Would you buy TIBCO Integration (including BusinessWorks and Flogo) again?
Yes
TIBCO Integration (including BusinessWorks and Flogo) Feature Ratings
TIBCO Technology
- TIBCO Cloud Integration
Used to replicate data from CRM to SQL Server
This is an older solution to replicate the data, and so far it works fine. We need the data replicated because we feel the CRM reports aren't robust enough and cannot generate calculations well
We deployed an agent On prem...relatively easy to deploy
For this particular use case. It was this one product I was interested in. There is a big impact for business for a relatively simple solution.
It's not realtime as the agent has to update in batches. the agent takes a good 30 secs to update and I think it's sufficient but I have seen some sync errors.
- MS SQL Server
It was pretty easy
Compatibility. I did fine tibco's tech stack a bit lacking in terms of connectors and writeback
TIBCO Cloud Capabilities
They didn't invest in their replication service so I didn't see any impact. They only invested in the ETL portion, and honestly that was a bit flawed
Deployment was smooth and easy
Migration was well done. No negative impact, and it was well commended. Support was pretty good and responsive too
No, they have not. Particularly if I wanted to use any API calls. I found the documentation and support of it lacking, and the interface is a frustrating experience as it is not super responsive. I abandoned my attempts to use it and went with something else
- None
They reviewed the logs I gave them, took over as temp admins, and resolved my issue fairly quickly. The point is that the log reviews are quick and easy to share/review. Would be great if it were a bit more automated so I wouldn't have to send logs through the case and the agents could just see
I think I wrote that I wanted more robust documentation...it was a bit lacking to be honest.
- None
Requirement & Considerations
Ease of use, and sync with dunamics CRM. Tibco has a competitive advantage with this connector, but I don't think it utilizes the connector or invests in it very well
Kingswaysoft, ease of use made it a better purchase
No, not at the moment until i see improvements in the API calls
Evaluating TIBCO Cloud Integration and Competitors
- Cloud Solutions
- Ease of Use
Needed something up and running to respond to deadlines
Id be evaluating the same set of criteria
Infrastructure Environment
I don't use these tools
Learnings and Advice
Sync data with MS SqL to use SSRS
manage user expectations to not expect realtime sync
I haven't used it, it's a clunky interface with slow response times
Just manage user expectations on sync times
I wouldn't change the criteria
Using TIBCO Cloud Integration core features
Replication, and that's it. Data syncing to SQL Server
I don't have any
Ease of use. and the CRM Connector
Using TIBCO Cloud Integration (including BusinessWorks and Scribe)
- data replication
8 - Data entry and reporting
1 - sQL Server
TIBCO Cloud Integration Implementation
- Implemented in-house
Change management was minimal - I was the only admin...and it's easy to use
- None, was easy to imple ment
TIBCO Cloud Integration Training
Configuring TIBCO Cloud Integration
No, not really
No - we have not done any customization to the interface
No - we have not done any custom code
Not at the moment
TIBCO Cloud Integration Support
Pros | Cons |
---|---|
Quick Resolution Good followup Immediate help available Support understands my problem Support cares about my success Quick Initial Response | Escalation required |
Money, not value to us
Using TIBCO Cloud Integration
Pros | Cons |
---|---|
Relatively simple Easy to use Technical support not required Quick to learn Familiar | Do not like to use Not well integrated Inconsistent Cumbersome |
- data replication
- API Calls
- ETL in FLogo
- Connector testing connections
- Iteriation in the ETL
- Upserts in ETL
TIBCO Cloud Integration Reliability
Integrating TIBCO Cloud Integration
- Dynamics cRM
- Salesforce
- ETL tools
Try the ETL and flogo app, but after 1 day if you can't get what you want...use something else