Overall Satisfaction with TIBCO Jaspersoft
- TIBCO Jaspersoft is able to integrate perfectly with our custom business application.
- TIBCO Jaspersoft has a valuable designer to let the end users design their own tailored reports based on a selection of data provided in application design phase.
- TIBCO Jaspersoft is able to manage multi-tenancy for our end users, allowing for the segregation of duties and data isolation.
- It requires a lot of resources to provide a good end user experience, especially in terms of memory.
- The management of custom domains to define the users and properties is hard to manage, causing a tree-structure with too many leaves.
- The integration between TIBCO and SQL Server should be improved since its installation and maintenance is currently not as easy as the integrated database solution.
We decided to move from the reporting solution provided by Microsoft SQL Server to TIBCO Jaspersoft mostly because of the ease to let end users to design their own reports by themselves, within the custom business application, with a friendly user interface, and with the ability to let the application designers to limit the scope of the data. This also reflects in allowing end users not to create massive data access that could impact application performance.
Jaspersoft Feature Ratings
Support and Training
Pros | Cons |
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Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Support understands my problem Support cares about my success Quick Initial Response | None |
- Implemented in-house
We did not engage any professional services company to perform the TIBCO Jaspersoft implementation. We did instead an in-house implementation, thanks to our internal research and development department. They anyway engaged TIBCO support and our dedicated Customer Success Manager to contribute in the design and customization of our implementation.
- Online training
Training has been done getting access to the extensive knowledge base TIBCO is making available to any partner. This is a valuable resource for learning and implement this very flexible solution, and whenever we need further explanation, we can always get back to TIBCO Support. Our dedicated Customer Success Manager is also offering some on-site workshops, but at a separate cost.