Usability Testing Tool Review: UserZoom
Updated January 04, 2017
Usability Testing Tool Review: UserZoom
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with UserZoom
UserZoom is being used for remote/moderated usability testing. It helps us to identify user experience related issues with websites and helps us improve on them.
- Adding tasks is really simple and efficient.
- The report that generates after completion of the task gives success rate and failure rate this helps us understand the participants better.
- It allows to record sessions which comes handy for unmoderated usability tests.
- It could improve on displaying the results after the test better or edit it better
- Some users during testing found it difficult to navigate from tasks if there were external links.
- It had positive impact.
- The test results helped us and the clients a lot.
- Morae
I found UserZoom little easier to use than Morae. The learning curve on UserZoom is less when compared to Morae.