Overall Satisfaction with Vertex
We use Vertex for sales tax in all the countries of NAM and for VAT in countries of Europe and Asia. We use this for about 70 countries.
Vertex maintain the tax update monthly and they have the information across the globe and being operated in 70 different countries , the situation to consider the rate changes is very very minimal that they did not track. I would say 1 in 100 where they would not track the rate change.
Vertex maintain the tax update monthly and they have the information across the globe and being operated in 70 different countries , the situation to consider the rate changes is very very minimal that they did not track. I would say 1 in 100 where they would not track the rate change.
- Monthly update
- Premium support
- Tool is very handy that you could utilize for your customization.
- Straight Report of the rates by the country and product
- Correct rate with no customer compliants.
- Composable Enterprise and Vertex
Do you think Vertex delivers good value for the price?
Not sure
Are you happy with Vertex's feature set?
Yes
Did Vertex live up to sales and marketing promises?
Yes
Did implementation of Vertex go as expected?
Yes
Would you buy Vertex again?
Yes