Vertex is a powerful, and highly customizable tax engine.
May 30, 2023
Vertex is a powerful, and highly customizable tax engine.
Score 9 out of 10
Vetted Review
Verified User
Software Version
Vertex Indirect Tax O Series
Overall Satisfaction with Vertex
Vertex is used to perform sales and use tax calculations for our US-based transactions.
- Highly customizable
- In depth reporting
- Wide variety of taxability categories
- Library of support articles/information can be difficult to search through
- Customer support for issues sometimes requires follow ups
- Customization can lead to complexity
- Vertex has helped to automate sales tax compliance that stems from multiple billing system to aggregate more of our sales tax in a single location freeing up valuable resources to work on special projects.
- Vertex reports have helped our company manage our sales tax reserves.
- Use of Vertex has helped consolidate sales tax reporting processes for several companies acquired in the past.
Do you think Vertex delivers good value for the price?
Yes
Are you happy with Vertex's feature set?
Yes
Did Vertex live up to sales and marketing promises?
Yes
Did implementation of Vertex go as expected?
Yes
Would you buy Vertex again?
Yes