Overall Satisfaction with WooCommerce Subscriptions
We sell a print subscription and a digital subscription to our magazine. WooCommerce Subscriptions allowed us to ditch an antiquated fulfillment house (Palm Coast Data) that used to capture the transaction for our users and manage entitlements but didn't allow us the flexibility of design, tweaks, or split test landing pages or prices, install tracking code, or perform customer service in house. WooCommerce Subscriptions allowed us to properly monetize our WordPress based site without any overhead beyond the nominal yearly price of the plugin. It integrates with all sorts of WordPress plugins and actions, allowing for customizations that have allowed us to really control and optimize the user journey from first interaction all the way to checkout and service.
- Analytics aren't as detailed and user friendly as they could be.
- Free trials are easy to implement but reduced price trials aren't.
- Gift subscriptions are only supported through a third party extension, leaving functionality to be desired.
- I haven't calculated it in exact numbers, but easily a huge ROI. The bigger the business, the bigger the ROI since WooCommerce is a flat fee every year ($140 or so) and there's no transaction fees or other variable costs, so the bigger the business, the better the ROI.
- It has enabled us to use paid media profitably and ditch tens of thousands of dollars a year of outdated services from our fulfillment house.
- Has really made it possible for us to run proper marketing.
- Stripe
It's just much better than simply using Stripe or other WordPress payment plugins that only rely on Stripe. We can incorporate non-Stripe supported payment gateways such as PayPal and Amazon Payments which support recurring payments. More options for the user means less friction at checkout. Also, everything is seamlessly integrated within WooCommerce and WordPress, which is our bread and butter, synchronizing all our customer service within a single CRM.
Do you think WooCommerce Subscriptions delivers good value for the price?
Yes
Are you happy with WooCommerce Subscriptions's feature set?
Yes
Did WooCommerce Subscriptions live up to sales and marketing promises?
Yes
Did implementation of WooCommerce Subscriptions go as expected?
Yes
Would you buy WooCommerce Subscriptions again?
Yes