Overall Satisfaction with Xero
Our law firm uses 2 different accounting software programs ... Clio for client management, invoicing and expense management, and Xero for our financial management. Besides myself, the CFO partner and our CPA are the ones who also access Xero when necessary, but I am the main user.
- Xero syncs well with our client management program Clio
- Xero is relatively easy to learn and a thorough accounting system.
- Producing financial reports from Xero is simple.
- Xero's customer service people are friendly and helpful.
- Xero is intuitive, ie it preloads names and GL accounts without having to type exactly every word correctly.
- Often times client invoices don't sync well from Clio, so I have to recreate the invoice within Xero to apply payments.
- We use the bank feed for 2 of our Xero accounts. When the bank feed fails from time to time, I have to type in all missed transactions as there is no way to grab them retroactively.
- IOLTA account transactions within Xero are clunky and require extra steps.
- Xero keeps our finances on track
- We spend less money paying our actual CPA because Xero takes the brunt of our financial management
- The actual software is inexpensive
Xero and Quickbooks are very similar in that neither are perfect for law firm accounting. Both are extremely accurate and user-friendly, but lack the IOLTA account function.