Overall Satisfaction with Influitive
We use Influitive for our customer community hub
- Great communication with account reps
- Ability to ask questions and have them answered in a timely manner
- Better tailoring to specific industries
- increased customer engagement
- increased feedback from customers for product and service related issues
We have benefited by being able to connect with our customers on a closer, 1-1 basis. It has enhanced our feedback we give to our support and product teams in terms of what customers are saying and what they would like to see.
Do you think Influitive delivers good value for the price?
Not sure
Are you happy with Influitive's feature set?
Yes
Did Influitive live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Influitive go as expected?
I wasn't involved with the implementation phase
Would you buy Influitive again?
Yes