B2B Connection

We are excited to award 2019 TrustRadius Top Rated badges to a number of outstanding Developer & Administrator tools! Top Rated awards showcase today’s top-of-the-line products in IT based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. While many software categories have multiple products that earned a 2019 Top Rated badge (find them all on our blog here), this year five IT and development software categories have only one Top Rated winner. These products stand above the rest in each of their respective categories. Mobile Device Management (MDM) Solutions – Jamf Pro Mobile App Development Tools – Zeplin Identity Management Software – Okta Workforce Identity Build Automation Tools – Jenkins Endpoint Backup Solutions – Acronis Backup Here’s a closer look at these outstanding IT & Dev tools:  Jamf Pro Jamf Pro is an automation-driven mobile device management (MDM) tool for securing mobile Apple products (e.g. iPad, iPhones). Jamf Pro may be used for asset tracking, patching and provisioning, configuration profile management, and for providing user self-service, for which Jamf Pro now supports custom branding if desired. The product features per-device pricing with volume discounting, and […]

We are excited to announce the Top Rated Version Control Software for 2019! Top Rated awards showcase today’s top-of-the-line products in Version Control Software based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer.  Here are the winners: Git An industry standard, Git is a free and open-source version control system. Git is designed for fast, simple branching and merging. It passively backs up projects by requiring users to clone each repository they work on. Users can add multiple changes into one “staging area” for review before actually submitting changes. Git has a large developer community and many free resources. Users from midsize companies make up a small majority (39%) of Git users on TrustRadius. Reviewers value Git’s reliability, efficient branching and merging, and abundance of experienced developers. “Most developers today are not only familiar with Git, but have used it everywhere they’ve worked…I would recommend it to anyone, whether it’s an individual working on their own project, […]

We are excited to announce the Top Rated Application Lifecycle Management (ALM) Tools for 2019! Top Rated awards showcase today’s top-of-the-line products in ALM based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: JIRA Software JIRA Software from Atlassian is a popular agile project management tool supporting application lifecycle management (ALM) by providing issue tracking and a development roadmap, and configurable workflow for organizing and tracking task completion. For this, JIRA provides the familiar kanban or scrum workflows, as well as customizable task-oriented workflows allowing developers to pull elements as they need them to best match their project. On TrustRadius, JIRA Software is more frequently reviewed than any other ALM or Project Management tool, with a relatively strong proportion of reviews provided by users from large enterprises (40%). JIRA reviewers state that the product’s unique organizational schema such as stories and epics, and overall flexible workflow make it an ideal ALM tool for […]

*This article was updated on June 8, 2019 based on new research conducted by the TrustRadius team* Your business phone system serves as your direct portal to all the influential contacts in your business. It’s important that you select a solution that offers the tools you need to support and enhance your communications without straining your budget. Google Voice for Business offers calling capabilities, tools, and features, for free. However, it can sometimes mean unexpected costs if it’s not the right system for you. This post will dive deeper into business user reviews of Google Voice for Business and explore the key features, pricing, and pros and cons of this communication app to help you determine if it’s right for you. Google Voice – What is it? Google Voice is a free VoIP app offered by Google that provides users with a phone number and a collection of features and tools that can make business communications more accessible and convenient on any mobile device. Access is as simple as signing up for a free account or downloading the app. You can then select your phone number to begin making free or low-cost calls. You also gain access to a variety […]

There is an emerging type of software solution that enables companies to streamline digital customer experiences — digital experience platforms (DXP). DXPs largely evolved from content management systems (CMS). These two types of software often get confused with each other because they share the same roots, and DXPs often incorporate CMS features. But the two are very different, even though there is overlap between their functions. A CMS enables businesses to manage and publish their online content such as blog articles, images, data, etc. Traditionally, CMS have primarily focused on web content and are sometimes called ‘web content management systems’. However, some CMS have expanded to include the ability to create, publish, and manage content across multiple digital channels.  DXPs, on the other hand, typically incorporate some standard CMS functions plus engagement with consumers across all digital touchpoints. They also feature the ability to personalize content and individual digital experiences across different channels. These digital channels can include social media platforms, mobile applications, online storefronts, email, customer portals, and text/SMS. A DXP also has greater data collection and analysis capabilities, allowing companies to track and aggregate user engagement metrics across digital channels. DXPs are flexible tools designed to help optimize […]

Integration is fast becoming a core requirement for companies large and small as they endeavor to share data no matter where it lives, either in the data center or in the cloud. Gone are the days when data integration was an afterthought. Access to the huge volumes of data locked up in many different on-premise and cloud systems is increasingly understood as a potential competitive advantage in just about any market. But not just access. It’s also crucial to be able to combine different kinds of data with a minimum amount of effort to reveal insights that might otherwise not be apparent. The emerging iPaaS software category is a modern solution to integration that is lighter-weight and cloud native. iPaaS products are also significantly simpler to use than previous generations of integration technology and are frequently purchased not by the IT department, but by lines of business. This is a fast-growing software category and is projected to continue rapid growth over the next few years. TrustRadius data confirms this growth with the number of buyers researching the category doubling from Q4 2018 to Q1 2019. Selecting a product in this confusing new space can be even more difficult than other […]

*This article has been updated on April 25th, 2019 based on new research conducted by the TrustRadius team* Data is now considered the world’s most valuable resource. To store, manage, and understand the valuable data we collect, tech professionals have to choose the right type of database and data structure. Over the years, databases have fallen into two camps: SQL, or relational databases, and NoSQL (non-relational) databases. Interest in both types of databases has remained strong: over the past month alone over 4,700 professionals used TrustRadius to research NoSQL databases, and another 4,900 evaluated relational databases. And in the first quarter of 2019, over 27,000 professionals were looking at either NoSQL or relational databases on TrustRadius.com. However, it can be intimidating for beginners to learn about database structure. Databases have decades of development and it seems daunting to try to understand the nuances of language, structure, scaling options, and more. This article aims to help those just getting started to understand where database management has been, where it’s going, and some samples of Top Rated NoSQL and SQL databases. The Development of SQL and NoSQL: A little history SQL was developed in the 1970s to help grow the computer industry. […]

Companies are shifting their communication and collaboration tools to the Cloud. Previously, they relied on physical hardware and multiple pieces of technology to enable all of their forms of communication. Now, Unified Communications as a Service (UCaaS) providers allow businesses to free themselves of coordinating complicated communication technology, so that they can focus on their own product development. Markets and Markets predicts that UCaaS usage is set to grow significantly in the next few years. It won’t be long before UCaaS is the norm in business communication tech. As Irwin Lazar, Vice President and Service Director at Nemertes Research, writes, “On the buy-side, IT leaders increasingly are adopting a when not if approach as they evaluate and plan for cloud transition.” As companies continue to increase their usage of cloud-based solutions and prior investments become outdated, switching communication systems to the cloud seems inevitable. Before making the transition to a UCaaS provider, companies need to understand what UCaaS is all about. Read more to learn about what is UCaaS, what UCaaS features are available, and UCaaS provider reviews. What is UCaaS? UCaaS is a relatively young and still emerging category of technology. Because of this, many individuals are unfamiliar with […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Cloud Storage Providers. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Cloud Storage Providers In the past quarter more than 23,284 professionals used TrustRadius to evaluate cloud storage providers. Visitors evaluating cloud storage providers were most curious about comparing different products and reading reviews—36% compared at least two products and 28% read product reviews. Here are the winners: Google Drive Google Drive is a cloud storage system that provides browser-based access and editing. In addition to uploading and syncing files, users can create, edit, and comment on documents within Drive using Google Docs, Sheets, and Slides. Drive includes features like file searching, in-browser collaborative editing, file viewing, version and change tracking, file metadata, sharing and permissions for files and folders, image recognition, and media playback. It also includes both desktop and mobile apps. Google Drive users on TrustRadius are […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for System Monitoring Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. System Monitoring Software System monitoring software is an umbrella term for many types of IT management tools. Products in this category monitor network hardware and software, notify technicians when problems occur, and generate performance reports. Many system monitoring products include system management features such as inventory tracking, patch management, risk analysis, data backup and recovery, task automation, and antivirus management. System monitoring software may also include remote monitoring and management (RMM) features, which use lightweight software agents to monitor IT systems from off-premises. Buyers looking for a system monitoring solution should consider their available IT resources. A business with a smaller, or less experienced IT team might prefer to take advantage of the existing infrastructure and knowledge offered by a remote, cloud-based monitoring service. Companies with more resources […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for IT Service Management (ITSM) Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. IT Service Management (ITSM) Software IT service management (ITSM) software helps IT departments manage their work. Technicians and managers use ITSM software to track incidents, define change management processes, and document common issues and known fixes. ITSM solutions often also include customizable dashboards and reporting tools, giving users a variety of ways to view and understand important IT information. ITSM software is similar to help desk software, but the two are different in several important ways. ITSM products are primarily designed to be used by enterprises to service internal IT needs, whereas help desk software is focused on supporting a business’s external customers. To this end, ITSM software includes features like configuration and change management, but may exclude features like social media integration. Some vendors offer […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Low-Code Development Platforms. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Low-Code Development Platforms Low-code development platforms enable businesses to create simple applications without needing technical expertise. These products abstract away some aspects of application development, allowing users with little to no programming knowledge to quickly build applications to solve business problems without in-depth training, extensive debugging, and code review. Often, low-code development tools have a drag-and-drop UI with connectable components, encouraging experimentation and giving a visual overview of the program’s flow. Many products allow advanced users to add custom code to the application, enabling programmers to add custom functionality to an application. Most low-code development platforms also include third-party integration components, multi-platform deployment tools, security and encryption options, and application performance monitoring. Buyers considering low-code development products should consider how many people will be working together to create […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for VoIP Providers. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. VOIP VoIP providers offer technology that allows voice and other communication to be transmitted over the internet rather than over traditional telephone infrastructure. Businesses use VoIP solutions to communicate via telephone, video conferencing, and live chat. Common features of VoIP solutions include video and audio conferencing, interactive voice response (IVR) capability, call screening and recording, voicemail systems, and mobile access. Some providers may offer advanced features like integration with CRM systems, internet faxing, and ring groups. VoIP systems are often a component of comprehensive UCaaS solutions, which are intended to cover all communications needs for large enterprises. Some vendors offer both point solution VoIP tools and end-to-end UCaaS platforms. Buyers of VoIP systems should consider their security and remote communication needs. Some businesses may need support for remote workers […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Functional Testing Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Functional Testing Tools Functional testing tools are used to test in-development software to ensure that the software meets functional requirements or specifications. In functional testing, each function of the software is given an input, then the output is examined to see if it matches the expected result. Most software products, however, have a large number of potential inputs, making manual testing infeasible. To solve this problem, development teams use testing software to automate the testing process. Some functional testing products are straightforward test automation tools. Other vendors offer a more comprehensive testing solution, giving users access to testing infrastructure and management features in addition to the testing tools themselves. Buyers considering functional testing products or services should evaluate their available knowledge, time, and financial resources. If team members […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Data Center Backup Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Data Center Backup Software Data center backup software protects important data for businesses by copying it to a secure remote server. Companies use these products to create cloud backups of data from databases, physical and virtual servers, infrastructure platforms such as AWS, mobile network endpoints, and enterprise-wide applications. Most data center backup solutions feature platform-agnostic recovery and restoration tools, bacup testing and verification, change tracking, deduplication, file compression and encryption, and scheduled data snapshots. Some products are agentless, allowing them to back up data without running a background process on each machine. Buyers considering data center backup software should make certain that their choice can back up data from each source that produces data in their business. If a solution is missing critical support for certain devices, […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Remote Desktop Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Remote Desktop Software Remote desktop software allows users to view, operate, and troubleshoot a computer without direct physical access. These products are most often used by IT teams and individual contractors to provide training, troubleshooting, and other assistance to other employees or customers. Depending on their level of access, remote users can watch as the local user performs a task, take control to demonstrate tasks or attempt fixes, and install or remove software. Other common features include remote power-on and wake capability, access to unattended devices, file-sharing capability, registry management, instant messaging, and remote access from mobile devices. Although remote desktop software is commonly used for IT purposes, it is also used by both individuals and businesses for sales demonstrations, computer usage monitoring in schools, and web conferencing. […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Firewall Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Firewall Software Firewall software, or firmware, allows companies to control and filter what types of information can be transmitted across a network. It does this by enforcing a set of rules about what types of data is allowed to flow in and out of the network. Firewalls help companies prevent against viruses and other cyberattacks, ensure company personnel are not able to share sensitive information outside the network, and can be used inside the network to block access to certain websites, such as social media and gaming sites. The two main types of firewalls are host-based and network-based. Host-based firewalls need to be installed on the individual servers that control inbound and outbound traffic, while network-based firewalls can be built into the infrastructure of the cloud itself, or offered […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Security Information and Event Management (SIEM) Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Security Information and Event Management (SIEM) Software Enterprise data centers generate enormous amounts of plaintext log data from applications, firewalls, virus filters, and other system. Although these logs often contain critically important security information, the sheer volume of data makes it infeasible for human analysts to process them. SIEM software solves this problem by aggregating, correlating, and analyzing the data from these log files. It then identifies important events and potential network security threats. By providing quick access to relevant log information, SIEM software enables security analysts to better respond to attacks, prevent future attacks, and comply with data security regulations. Common features of SIEM software include data collation, correlation, and normalization; integration with identity and access management tools; customizable dashboards and data views; […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for NoSQL Databases. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. NoSQL Databases NoSQL is a specific database architecture that allows users to store and file data faster than they can with traditional relational databases, which use Structured Query Language (SQL) as the data querying language. Unlike relational databases that store data in a tabular format, NoSQL databases are compatible with multiple data models, and are therefore better suited for use in large distributed environments. Different types of data models used by NoSQL databases include: document databases, graph databases, key-value databases, and wide-column stores. Some common features and benefits of using a NoSQL database include a less rigid data structure compared to  relational databases, making them easier to manage; allowing users to transfer larger quantities of data into the database, thus being more scalable; and the ability to handle large […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Integration Platform-as-a-Service (iPaaS). The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Integration Platform-as-a-Service (iPaaS) Products The difference between iPaaS technologies and older integration technologies are twofold: Firstly these are cloud native products that are lighter-weight and delivered via the cloud. Secondly, iPaaS technologies are relatively simple to use and are frequently purchased by line-of-business organizations rather than the IT department. Enterprise platforms with a broad range of capabilities tend to be more difficult to use than products designed for small companies. It is vitally important to understand what level of complexity your user base will be able to handle before selecting a product. Some products require coding abilities, at least for some tasks, while others are designed for citizen integrators or business users with limited or no technical abilities. Here are the winners: IFTTT IFTTT is a free software platform […]