AC Ideas Ultimate vs. Manhattan Active Customer Engagement

AC Ideas Ultimate

Manhattan Active Customer Engagement

4 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
AC Ideas Ultimate	N/A	N/A	A LEX-native app for managing ideas and feedback from Experience Cloud sites. It provides a structured and streamlined approach to idea management allowing organizations to enhance their products and services based on real customer needs and preferences. AC Ideas Ultimate app offers features for idea management on an Experience Cloud site. It allows users to organize ideas and suggestions into groups, configure separate settings for different zones based on product or target audience, and…	$700 per month company
Manhattan Active Customer Engagement	Score8 out of 10	N/A	A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.	N/A

Pricing

AC Ideas Ultimate

Manhattan Active Customer Engagement

No answers on this topic

No answers on this topic

Pricing Offerings
AC Ideas Ultimate	Manhattan Active Customer Engagement
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Optional

No setup fee

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Best Alternatives
	AC Ideas Ultimate	Manhattan Active Customer Engagement
Small Businesses	No answers on this topic	Simplify360 Score7.8 out of 10
Medium-sized Companies	No answers on this topic	Customer.io Score9.1 out of 10
Enterprises	No answers on this topic	SAP Service Cloud Score8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	AC Ideas Ultimate	Manhattan Active Customer Engagement
Likelihood to Recommend	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	AC Ideas Ultimate	Manhattan Active Customer Engagement
Likelihood to Recommend	Advanced Communities No answers on this topic	Manhattan Associates The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function. Incentivized Verified User Read full review
Pros	Advanced Communities No answers on this topic	Manhattan Associates Permanently Adaptive. Seamlessly Integrated. Greater Visibility. Incentivized Verified User Read full review
Cons	Advanced Communities No answers on this topic	Manhattan Associates User Interface. Data Security. API's Incentivized Verified User Read full review
Alternatives Considered	Advanced Communities No answers on this topic	Manhattan Associates Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers. Incentivized Verified User Read full review
Return on Investment	Advanced Communities No answers on this topic	Manhattan Associates Implementation of the whole supply chain and fulfilment. Better Data Management. Effective use of configurations. Incentivized Verified User Read full review
ScreenShots	AC Ideas Ultimate Screenshots