Adlumin, an N-able company vs. ICEYE

Based on our experience, Adlumin is well-suited for high‑confidence, true‑positive security events that require rapid detection and response. When the signal is clear, especially around confirmed malicious behavior, the platform works well and adds real value through automation and SOC engagement. Adlumin has been less effective with heavy use of legitimate administrative tools such as RMM, vulnerability scanners, and scripted activity. In these scenarios, we have seen repeated false positives, hasty server isolations, and actions taken without adequate human validation, leading to operational disruption and increased alert fatigue.

Incentivized

• Monitor our network from outside extrusion.
• patching end point devices.
• EDR detection dashboard.
• End point monitoring for internal issues.
• Creating task to perform computer clean up.

Incentivized

• The UI is difficult to navigate
• It's hard to locate tickets and track them through the portal
• Wish there were a series of training videos or courses through the training section in the portal to become more comfortable with using the product
• Wish there was a better integration with the N-Sight dashboard to be able to better visualize or spot issues occurring

Incentivized

We love the security it provides our clients and for us.

Incentivized

A number of integrations were simple to set up and well documented, but a few things were difficult or undocumented yet. Some sections feel over-complicated and others feel way too vague during the setup process. Once the onboarding is finished though, the product is very simple, but there is a learning curve at the beginning.

Incentivized

I don't remember the names of the other companies we looked into for this type of service, but Adlumin being tied to our RMM / EDR / backup vendor made it a much easier buy-in. We didn't need to go through the vendor management process, and the price tag gets lowered through multiple-service discounts :-D

Incentivized

• We used to be with an MSP before I was hired, and the company spent over 20K per year for that service. With N-Able, we have reduced the cost by over half.
• I spend minimal time now patching computers because this is all automated. I sometimes have to patch a couple of machines because I missed a patch, but it has saved me a great deal of time.
• I save a great deal of time with Board Reports because they are automatically generated for me each month.

Incentivized