TrustRadius: an HG Insights company

Adobe Brand Concierge vs. Amazon CloudSearch

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Brand Concierge

    Score8.6 out of 10
    N/ABrand Concierge helps a brand's customers to find information quickly, and actively guides them from discovery to decision through personalized conversations.N/A

    Amazon CloudSearch

    Score8.5 out of 10
    N/AAmazon CloudSearch is enterprise search as a service, from Amazon Web Services.N/A
    Pricing
    Adobe Brand ConciergeAmazon CloudSearch
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe Brand ConciergeAmazon CloudSearch
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Adobe Brand ConciergeAmazon CloudSearch
    Small Businesses
    Algolia
    Score8.5 out of 10
    Elasticsearch
    Score8.5 out of 10
    Medium-sized Companies
    Algolia
    Score8.5 out of 10
    Elasticsearch
    Score8.5 out of 10
    Enterprises
    Algolia
    Score8.5 out of 10
    Elasticsearch
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe Brand ConciergeAmazon CloudSearch
    Likelihood to Recommend
    8.6
    (4 ratings)
    7.0
    (1 ratings)
    Usability
    8.4
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe Brand ConciergeAmazon CloudSearch
    Likelihood to Recommend
    Adobe
    If asked, I think I would recommend Adobe Brand Concierge to a colleague For recommendations and helping customers.
    Incentivized
    Read full review
    Amazon AWS
    Amazon Cloudsearch can be suitable for some queries that require fast data. For example, in our case, we used CloudSearch, in a tool called Global Search. That will search everything like names, emails and a lot of stuff in our application. If you want fast data and you have a simple query, Global Search isn't appropriate for you.
    Incentivized
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    Pros
    Adobe
    • Help user to find expect product which is good for them
    • It understand users intent and interests
    Incentivized
    Read full review
    Amazon AWS
    • Really fast queries
    • Good Reporting
    • Reduce the cost of the server
    Incentivized
    Read full review
    Cons
    Adobe
    • In my opinion, there is room for improvement in Adobe Brand Concierge with Links to more partner
    Incentivized
    Read full review
    Amazon AWS
    • Can take some time to implement
    • The initial configuration can be tricky
    • Takes some time to update the values
    Incentivized
    Read full review
    Usability
    Adobe
    Multi point engagement and focus on conversion
    Incentivized
    Read full review
    Amazon AWS
    No answers on this topic
    Alternatives Considered
    Adobe
    No answers on this topic
    Amazon AWS
    I didn't investigate the best alternatives to CloudSearch, but did help with implementing this feature in our application. But from what i tested and used - Cloudsearch is very fast to get queries. Some negative points can be the time to implement this and some configurations that can be tricky.
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • I would say both.
    Incentivized
    Read full review
    Amazon AWS
    • Positive Point - Reduced the server load
    • Negative point - Not suitable for all queries
    • Negative Point - Time to implement this feature
    Incentivized
    Read full review
    ScreenShots