Finicity Connect vs. NMI Merchant Central

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Finicity Connect
Score 8.8 out of 10
N/A
Finicity Connect, now from Mastercard, is a fintech software that aims to make the consumer permissioning process simpler and faster. Finicity Connect links to the vast majority of financial institutions, providing an open banking APIs designed to put consumers in control of their financial data for additional security.N/A
NMI Merchant Central
Score 8.9 out of 10
N/A
NMI Merchant Central, formerly IRIS CRM, is a payments-focused Customer Relationship Management (CRM) platform for independent sales organizations, banks, payment facilitators, and software providers. It manages the merchant lifecycle from prospecting and onboarding through underwriting, boarding, support, residuals, reporting, and portfolio management.N/A
Pricing
Finicity ConnectNMI Merchant Central
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Finicity ConnectNMI Merchant Central
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Finicity ConnectNMI Merchant Central
Best Alternatives
Finicity ConnectNMI Merchant Central
Small Businesses

No answers on this topic

Affinity CRM
Affinity CRM
Score 9.2 out of 10
Medium-sized Companies
Cube
Cube
Score 9.9 out of 10

No answers on this topic

Enterprises
BlackLine
BlackLine
Score 8.9 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Finicity ConnectNMI Merchant Central
Likelihood to Recommend
10.0
(1 ratings)
9.0
(3 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Finicity ConnectNMI Merchant Central
Likelihood to Recommend
Mastercard
It's a very comprehensive and plenty of features as compared to its competitors. I like how it shorten the time it takes to verify account details, monitor balances or create verification reports easily. I like how it makes the consumer permission process super simple and intuitive and makes them fast to data needed to provide service instantly.
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Network Merchants, LLC (NMI)
It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.
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Pros
Mastercard
  • Free access to our API endpoints.
  • Helps to connect supports the TSP protocol to secure our user credentials when accessing information from our financial institutions.
  • Integrate and connect anywhere within our web or mobile app using iFrame.
  • Connect SDK resources for both web and mobile apps.
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Network Merchants, LLC (NMI)
  • the new clients can be onboarded within minutes and this stands out among other competitive applications
  • has ROI calculator within the website making it hassle free
  • Shows up risk flags of clients with special monitorX
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Cons
Mastercard
  • Some features are complicated. Needs more training.
  • The Finicity Connect API documentation is not available in all areas.
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Network Merchants, LLC (NMI)
  • Some minor design issues in the record communication interface. For example, replying to an existing email thread within the record set does not capture the entire communication or signatures.
  • Workflow customization is not easy for all users and can require some coding skills on the back end.
  • Linking forms from external websites is one feature that isn't very intuitive. Some leads are better inputted manually.
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Usability
Mastercard
No answers on this topic
Network Merchants, LLC (NMI)
It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
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Support Rating
Mastercard
No answers on this topic
Network Merchants, LLC (NMI)
It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
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Alternatives Considered
Mastercard
It allows our customers to grant Finicity authorisation and use of their account credentials to access their financial data. I like how it integrate Connect anywhere within our web or mobile apps using iFrame. Connect SDK resources for both web and mobile apps. Add more Security features to our clients data. The support is great for all our needs.
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Network Merchants, LLC (NMI)
The one thing I loved about the agreement express over AuditGenius was the organization of loans to be audited, it is very organised as per the client and his portfolio and shows up flags while the AuditGenius has the list and seems very odd. But also in customer usage, I found many of my business partners using agreement express for the quick onboarding and also for ROI which indeed gave me a strong feeling about the application.
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Return on Investment
Mastercard
  • Insights into customer-focused fintech innovation.
  • Phenomenal end-users experience.
  • Highest level security for our clients data.
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Network Merchants, LLC (NMI)
  • The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
  • The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
  • Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.
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