OmniTouch Contact Center Standard Edition vs. Autocalls
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OmniTouch | Score8 out of 10 | N/A | Alcatel-Lucent presents the OmniTouch Contact Center Standard Edition as a scalable and reliable contact center solution for up to 7,000 agents, and for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center (CC) addresses installations of all types and sizes, from small to large capacities. | N/A |
 Autocalls | N/A | N/A | Autocalls is an AI voice agent platform designed for automating inbound and outbound phone calls. It enables businesses to deploy conversational AI agents that handle appointment scheduling, lead qualification, customer support, payment reminders, and follow-up calls — without requiring any technical setup or API keys. Key Capabilities No-code deployment: Guided setup wizard allows non-technical users to launch an AI voice… | $34 per month |
| OmniTouch | Autocalls | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | All plans include built-in access to ElevenLabs, OpenAI, Deepgram, and Cartesia — no external API keys or subscriptions required. Each plan includes a set number of calling minutes (Starter: 120 min, Pro: 700 min, Agency: 1,700 min, Agency White Label: 3,500 min). Additional minutes are billed at $0.20/min (Starter), $0.16/min (Pro), or $0.09/min (Agency tiers). Phone numbers start at $3.99/month. Annual billing saves 2 months. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| OmniTouch | Autocalls | |
|---|---|---|
| Small Businesses |  Zendesk Talk Score8.5 out of 10 | Zendesk Talk Score8.5 out of 10 |
| Medium-sized Companies |  Genesys Multicloud CX (discontinued) Score8 out of 10 | Genesys Multicloud CX (discontinued) Score8 out of 10 |
| Enterprises |  Bright Pattern Contact Center Score8.4 out of 10 | Bright Pattern Contact Center Score8.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |