OmniTouch Contact Center Standard Edition vs. CCaaS|Link
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OmniTouch | Score8 out of 10 | N/A | Alcatel-Lucent presents the OmniTouch Contact Center Standard Edition as a scalable and reliable contact center solution for up to 7,000 agents, and for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center (CC) addresses installations of all types and sizes, from small to large capacities. | N/A |
 CCaaS|Link | N/A | N/A | The CommandLInk Contact Center as a Service (CCaaS) is a software based contact center technology. It is designed to scale a business's operations through omni-channel support systems, integrating and enabling all possible support routes. | N/A |
| OmniTouch | CCaaS|Link | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| OmniTouch | CCaaS|Link | |
|---|---|---|
| Small Businesses |  Zendesk Talk Score8.2 out of 10 | Zendesk Talk Score8.2 out of 10 |
| Medium-sized Companies |  Genesys Multicloud CX (discontinued) Score8 out of 10 | Genesys Multicloud CX (discontinued) Score8 out of 10 |
| Enterprises |  Bright Pattern Contact Center Score8.3 out of 10 | Bright Pattern Contact Center Score8.3 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |