OmniTouch Contact Center Standard Edition vs. Infinity Telecom
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OmniTouch | Score8 out of 10 | N/A | Alcatel-Lucent presents the OmniTouch Contact Center Standard Edition as a scalable and reliable contact center solution for up to 7,000 agents, and for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center (CC) addresses installations of all types and sizes, from small to large capacities. | N/A |
 Infinity Telecom | N/A | N/A | Infinity Telecom s.r.o. is licensed telecom operator in Czech Republic engaged in traffic exchange with partners globally (premium and wholesale termination). They offer solutions in the areas of data storage and transmission, IP and classical telephony, Internet access, content delivery, colocation and other telecommunication services in several countries. They offer solutions in the areas: - Global voice services (SIP trunking, DID numbers) - IP transit - Hosting services… | N/A |
| OmniTouch | Infinity Telecom | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| OmniTouch | Infinity Telecom | |
|---|---|---|
| Small Businesses |  Zendesk Talk Score8.2 out of 10 |  CallFire Score9.7 out of 10 |
| Medium-sized Companies |  Genesys Multicloud CX (discontinued) Score8 out of 10 |  Fuze Score8.2 out of 10 |
| Enterprises |  Bright Pattern Contact Center Score8.4 out of 10 |  Cisco Unified Communications Manager (Call Manager) Score8.3 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |