OmniTouch Contact Center Standard Edition vs. Mithi SkyConnect
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OmniTouch | Score8 out of 10 | N/A | Alcatel-Lucent presents the OmniTouch Contact Center Standard Edition as a scalable and reliable contact center solution for up to 7,000 agents, and for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center (CC) addresses installations of all types and sizes, from small to large capacities. | N/A |
 Mithi SkyConnect | Score7 out of 10 | N/A | Mithi SkyConnect is a cloud based collaboration suite offering Cloud Email, Instant Messaging, Calendar, Document Collaboration and more. According to the vendor, the product offers near-zero server downtime and reliable multi-layered security. The collaboration apps are accessible from the web, desktop and mobile devices. SkyConnect comes integrated with Trend Micro (an Email Security product) offering safer and cleaner mailboxes with comprehensive Spam, Virus & Ransomware… | $12 per user per year |
| OmniTouch | Mithi SkyConnect | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | This plan comes with 1GB storage, however it can be customized to your exact needs so you pay only for what you use. The vendor also offers a free trial. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| OmniTouch | Mithi SkyConnect | |
|---|---|---|
| Small Businesses |  Zendesk Talk Score8.2 out of 10 |  Flock Score9.5 out of 10 |
| Medium-sized Companies |  Genesys Multicloud CX (discontinued) Score8 out of 10 |  Troop Messenger Score9.8 out of 10 |
| Enterprises |  Bright Pattern Contact Center Score8.4 out of 10 |  Cisco Business Edition 7000 (discontinued) Score9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |