AMS Software vs. Tebra Practice Marketing

It offers a very helpful and surcure platform and can be easy to use once you get use to the platform.

Incentivized

The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.

Incentivized

• Helps with payments
• good and surcure platform
• fast support

Incentivized

• Patient communications: being able to send patients text messages has been a great benefit.
• Kareo sends out appointment reminders for us which saves our employees time.

Incentivized

• More powerful and new tools would be helpful
• A mobile app would be more convient

Incentivized

• There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
• It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.

Incentivized

Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.

Incentivized

Better and faster platform and interface

Incentivized

We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.

Incentivized

• Can be confusing for a person first time on the platform
• getting use to the tools

Incentivized

• We have not been using it long enough to know an answer to this.

Incentivized