Data analysis and data visualization is the primary service available. The tool is interesting to learn and quickly apply to the data. They provide training also on how to use the tool. They also provide consultancy services as per needs of the client. The service is very quick and has good support.
SAS Enterprise Guide is good at taking various datasets and giving analyst/user ability to do some transformations without substantial amounts of code. Once the data is inside SAS, the memory of it is very efficient. Using SAS for data analysis can be helpful. It will give good statistics for you, and it has a robust set of functions that aid analysis.
I think the most useful aspect of SAS Enterprise Guide is the ability to use a point-and-click interface to create graphics, transform data, and perform statistics. The best part is that SAS Enterprise Guide creates base SAS code from the process, making it easy to reproduce analyses.
SAS Enterprise Guide makes creating summary statistics about as easy as it gets. If one doesn't know proc means or proc tabulate, one can use SAS Enterprise Guide instead.
The time-series forecasting procedures within SAS Enterprise Guide produce fairly good results. SAS Enterprise Guide makes time-series model comparisons relatively straight-forward.
SAS Studio has some great examples that can be implemented. Adding a filter to the output datasets for one.
Some issues around having to enter my password every time I open it up. Some people are having this issue and others aren't. SAS admin is at a loss to work out why it's occurring.
It's not all bad, but I don't believe that an enterprise purchase of SAS is worth the expense considering the widely available set of tools in the data analytics space at the moment. In my company, it's a good tool because others use it. Otherwise, I wouldn't purchase a new set of it because it doesn't have some of the better analytical functions in it.
I did not use the technical support of SAS EG. I can say that I have had hard time to find online tutorials or projects for SAS EG. For instance, it is hard to find completed researches or designed algorithms used with SAS EG. Sometimes it just depends on user's skill set and experience with databases and programming.
I've not worked hands-on with the implementation team, but there were no escalations barring a few hiccups in the deployment due to change in requirement & adoption to our company's remote servers.
I have not used other products because I am satisfied with Analytica's services. I can say it is very easy and the best tool for data analysis and data visualization. Their support service is also quick and good. They provide training and also consultancy services for their tools. Hence it is becoming more popular.
Why I prefer SAS EG: Data processing speed is much faster than that R Studio. It can load any amount of data and any type of data like structured or unstructured or semi-structured. Its output delivery system by which we have the output in PDF file makes it very comfortable to use and share that file to clients very easily. Inbuilt functions are very powerful and plentiful. Facility of writing macros makes it far away from its competitors.
Positive (cost): SAS made a bundle that include unlimited usage of SAS/Enterprise Guide with a server solution. That by itself made the company save a lot of money by not having to pay individual licences anymore.
Positive (insight): Data analysts in business units often need to crunch data and they don't have access to ETL tools to do it. Having access to SAS/EG gives them that power.
Positive (time to market): Having the users develop components with SAS/EG allows for easier integration in a production environment (SAS batch job) as no code rework is required.
