Aptean Food & Beverage ERP vs. BatchMaster ERP

Aptean Food & Beverage ERP is an exceptional platform and has transformed the way we do business here in the office. The software is layered and very detailed, for better or worse. The average person with basic technology skills may struggle a bit, but then that opens the door for more advanced training opportunities. Its accuracy is dependent on human intelligence and attention to detail.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

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• Accounts Payable system is well integrated and easy to use
• Accounts Receivable is the same as Account Payable. Easy to reconcile with the bank
• Tracking of inventory and recording of inventory is well managed by aptean
• Submitting and recording Purchase Orders is very well integrated with Inventory and Accounts Payable.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Determining specifically what date an item was last purchased from a customer. Item Tracking Entries are helpful, but it would be even more beneficial if it had the Shipment Date field instead of Expiration.
• Sometimes field names change as they go from orders to posted. Continuity would make things crystal clear.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I gave this Rating to Aptean due to the many great functions it has and how specially designed it is for food manufacturing. The customer support however, sometimes gets a bit irritating

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Support for the product is good, but very complicated via ticket process. And emergency tickets dont get resolved right away which then halts usage of the system.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We formerly used Great Plains which I believe now is discontinued and therefore obviously no longer supported. That particular system was archaic in design and extremely clunky to operate. We were looking for a modern system with the capability of inventory tracking. Aptean's initial sales team that we interacted with was knowledgeable and confident that we'd be satisfied.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It has reduced us using multiples platforms
• Our IT costs have been lowered since switching over
• Our Record Keeping and traceability has significantly improved since going to aptean which has reduced a lot of paper record keeping

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info