TrustRadius

Berbix vs. FirstOne HelpDesk Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Berbix
Score 9.0 out of 10
N/A
Berbix helps users verify photo IDs. Berbix ID checks enable platforms to verify age, enhance KYC, deter marketplace fraud, and validate data subject requests. Berbix is founded by the former leaders for Trust & Safety at Airbnb and backed by Y Combinator.
$99
per month
FirstOne HelpDesk Management
Score 0.0 out of 10
N/A
N/AN/A
Pricing
BerbixFirstOne HelpDesk Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BerbixFirstOne HelpDesk Management
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
BerbixFirstOne HelpDesk Management
Small Businesses

No answers on this topic

Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Medium-sized Companies

No answers on this topic

Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Enterprises

No answers on this topic

SysAid
SysAid
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BerbixFirstOne HelpDesk Management
Likelihood to Recommend
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
BerbixFirstOne HelpDesk Management
Likelihood to Recommend
Berbix
It is well suited everywhere, it's a product I would recommend to everyone that needs such a service. I can't think of any scenarios where's it's not working well. We use it on two different iOS apps and a website and it's working well on all platforms and scenarios. For our next product we will be using it as well.
LČ
Luka Čargo
Account Manager
Read full review
FirstOne Systems
No answers on this topic
Pros
Berbix
  • Verifying IDs
  • Providing scale in a process
  • Professional look and design
LČ
Luka Čargo
Account Manager
Read full review
FirstOne Systems
No answers on this topic
Alternatives Considered
Berbix
We have not used any Berbix competitors because we didn't need to. Berbix solves the problem for us and we're happy to keep using it.
LČ
Luka Čargo
Account Manager
Read full review
FirstOne Systems
No answers on this topic
Return on Investment
Berbix
  • It allows us to do the process faster
  • Professional look in a process people are hesitant to complete
LČ
Luka Čargo
Account Manager
Read full review
FirstOne Systems
No answers on this topic
ScreenShots