TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Binance

    Score9 out of 10
    N/ABinance is a global blockchain and cryptocurrency infrastructure provider with a financial product suite that boasts the largest digital asset exchange by volume.N/A

    Merrill Edge

    Score3.9 out of 10
    N/AMerrill offers access to the banking convenience of Bank of America and investment capabilities of Merrill Lynch to help simplify the financial lives of our clients. Clients manage their Merrill Edge Self-Directed investment accounts and Bank of America bank accounts via our online platform, phone capabilities or at many Bank of America financial centers.N/A
    Pricing
    BinanceMerrill Edge
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BinanceMerrill Edge
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—$0 online stock, ETF and option trades, with no annual account fees or balance minimums.
    More Pricing Information
    Community Pulse
    BinanceMerrill Edge
    Considered Both Products
    Binance
    No answer on this topic
    Merrill Edge
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Best Alternatives
    BinanceMerrill Edge
    Small Businesses
    Coinbase
    Score7.2 out of 10
    Coinbase
    Score7.2 out of 10
    Medium-sized Companies
    Coinbase
    Score7.2 out of 10
    Coinbase
    Score7.2 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BinanceMerrill Edge
    Likelihood to Recommend
    8.2
    (12 ratings)
    3.5
    (2 ratings)
    User Testimonials
    BinanceMerrill Edge
    Likelihood to Recommend
    Binance
    If you are into crypto, it is definitely a platform that needs to be used for your business if you want to adapt to a modern-day solution. Especially with a lot of exchanges platform or crypto platforms around, I do think it's a good idea to find one that is highly regulated and well known in the industry. That's why Binance is a go too platform.
    Incentivized
    Read full review
    Merrill Edge
    It is very poorly suited for any person or company that wants any of the following: 1) The ability to place extended hours trades in a reasonable way. See my previous note for details. Their extended hours trading is really unworkable. 2) A decent amount of time to take care of margin calls, plus notice of the call within a few hours of it starting. 3) Get routed to a person who can actually help you, 4) A company that listens to customer feedback, and improves their platform. It is likely suitable if you don't care about any of the things above. The page load times are good enough, the regular trading UI is good enough and the login process works well
    Read full review
    Pros
    Binance
    • Has the best data, tables and choices of all platforms out there.
    • Best charges / prices with quick transfers of currency from fiat banks to Binance
    • Best selection of currencies
    Incentivized
    Read full review
    Merrill Edge
    • Integration with Bank of America.
    • Customer Service is fantastic.
    • Free to use with a minimum asset holding.
    • You can customize the views for your holdings.
    Read full review
    Cons
    Binance
    • You have to login every time you use it due to security concerns.
    • The fees and charges are not clear sometimes
    • Make sure you go through the terms carefully before using any platform.
    Incentivized
    Read full review
    Merrill Edge
    • They only give clients 2 days to cover margin maintenance calls, even though FINRA (the regulator) allows them to give clients 5 business days. For example, TD Ameritrade gives use 4 to 5 business days if there is a margin maintenance call. That is between 100% and 150% more time than Merrill gives. Even worse, Merrill doesn't notify clients of a margin call until 10am, the day after the margin call started at 4pm. That's 16 hours into the 48 hour period, so 33% of the 48-hour period to cover the call has already passed by the time Merrill notifies you. I asked a rep why this is, and he said that their computer systems don't work in real-time and operate on a batch system, which doesn't update until the next day.
    • Thus, even though they have an outdated computer system that delays notice by 33%, they still choose to have a 2-day requirement rather than switch to a 3 or 4 or 5 day requirement. FINRA requires brokerages to give clients a minimum of 2 days to cover. So Merrill is only giving clients the absolute minimum required by the government. They could give clients 150% more time, but they don't.
    • Their phone prompt system is poor, and much of the time results in you talking to someone who doesn't know how to, or can't handle your reason for calling.
    • If you place an extended hours trade, it always has to expire at the end of the day. By contrast, there are other brokerages where you can place a trade and make it be "good to cancel" and applicable to both the regular hours and extended hours. For example, if we want to buy 100 shares of Apple at a certain price, we can place an order for it that last for 3 months (good til cancel) and the order stays active from 7am until 8pm for the next 3 months. If the price moves to our buy point in extended hours, we fill the order.
    • But at Merrill, to do the same, we have to: a) place an extended hours order early in the morning, and it always expires when the regular session starts. b) thus we have to place the order again at 930am so it will be active til 4pm. c) then we have to place another new order at 4pm for the 4pm to 8pm session. And that always expires at the end of the day.
    • Thus, for each order that we want to fill, we have to place 3 trades per days, and be online at the start of 3 different sessions to place those trades. Because there are many stocks we want to buy or sell at certain price points, this means a huge amount of effort ... plus being online early in the morning, and a multiple specific times each day. If someone wants to schedule a meeting with me, it can't overlap with 930 to 10am, or 4 to 430pm or the half hour at the start of the opening session. Another issue with this is that it often can take 15 minutes to place all of the trades, so if the share prices moves into our buy/sell range in the first 10 minutes of a session, we can miss out on filling the order because the order for that particular stock wasn't entered in yet for that session.
    • I notified Merrill of this several years ago, and then two other times every 1 or 2 years ... and they still haven't fixed their approach. As a result, I've moved most of our holdings to another brokerage that handles it correctly.
    • They don't improve their system, and they don't seem to listen to customer feedback. I'm experienced at website development, and it would take a single web developer only about 1 or 2 weeks of work to fix their system so that clients can place one order and have it be active in regular and extended hours for the next 3 months ... versus having to place 3 orders a day for 90 days (basically 270 orders) to accomplish the same thing. They probably have more than a dozen web developers. But they don't do improvements that would save customers a ton of time and effort.
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    Alternatives Considered
    Binance
    We found that Binance has a better fee structure. We also found Binance to be much easier to use. I have a little bit of experience in the trading space, but it was essential to have an easy-to-use platform for inexperienced employees to use while keeping up with new technology.
    Incentivized
    Read full review
    Merrill Edge
    I rate Merrill a 1 out of 10 compared to the ratings of these brokerages I've used with 10 being best and 1 worst: Interactive Brokers: 7 Etrade: 7 TD Ameritrade: 10 Merrill Edge: 1 We rate TDA best and have moved most of our holdings over to them for several reasons including: 1) You can place a single order and have it be Good Til Cancelled (for 3 months) active in both extended hours and regular session. Saves a ton of time, and it also results in better fills of orders at better prices. 2) They give 4 to 5 days to handle margin calls. 3) They regularly improve their platform to save customers time, while also giving them more options/features to do more and more things.
    Read full review
    Return on Investment
    Binance
    • It gave good opportunity for investment which resulted in good ROI
    • It's better than Indian Exchanges as the manipulation is high there
    • It's the best platform to check the actual prices of coins as other applications nowadays are fluctuating in prices
    Incentivized
    Read full review
    Merrill Edge
    • Positive impacts across the board since I typically buy and hold.
    • I was able to easily transfer my old 401k to an IRA using their customer service teams- super fast, easy and most importantly I didn't have to worry about messing up the transfer and having tax consequences.
    Read full review
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