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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DonorCentral

    Score8.1 out of 10
    N/ADonorCentral, formerly from Blackbaud and now supported by NPact, is a donor management system supporting fund accounting donor engagement with brand specific configurability.N/A
    Pricing
    DonorCentral
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    DonorCentral
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    DonorCentral
    Considered Both Products
    NPact
    Chose DonorCentral
    I do not know of any other alternatives, as I do not work in the development department. Our Development team would have sourced alternatives to settle on this one.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    DonorCentral
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.4 out of 10
    Medium-sized Companies
    DonorPerfect
    Score8.4 out of 10
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    All AlternativesView all alternatives
    User Ratings
    DonorCentral
    Likelihood to Recommend
    5.0
    (1 ratings)
    Support Rating
    6.0
    (1 ratings)
    User Testimonials
    DonorCentral
    Likelihood to Recommend
    NPact
    Specific scenarios where Blackbaud DonorCentral is well suited are definitely in regards to our Development team. They can quickly update our constituent's memberships and keep our communications team in the loop on current member emails and those who are in need or renewals. It also helps with their development and fundraising events. They are keeping track of the highest donors and those big prospective donors for future events. Scenarios, where it is less appropriate, are definitely in my meetings department. It does not sync with our registration database for conferences, so we have to do double work verifying if they are members or not.
    Incentivized
    Read full review
    Pros
    NPact
    • Has great security and privacy settings. Keeps your donor information safe.
    • Has a direct link with donors to our information. Eliminates a lot of double work and or hitting the same donor with multiple emails.
    Incentivized
    Read full review
    Cons
    NPact
    • Doesn't interface with our Aventri Registration system.
    • Has quite a few advertised features like SKY and DAF that don't get used that much and aren't as impressive as they say that are.
    Incentivized
    Read full review
    Support Rating
    NPact
    I gave it a low rating because response times are slow. It does have multiple ways to reach support, but it usually takes a while before you "get in front" of the person you need to fix your issue. Also, problems seem to happen a lot, so it makes the process more frustrating.
    Incentivized
    Read full review
    Alternatives Considered
    NPact
    I do not know of any other alternatives, as I do not work in the development department. Our Development team would have sourced alternatives to settle on this one.
    Incentivized
    Read full review
    Return on Investment
    NPact
    • Helps development team keep a clear and concise donor relationship.
    • Accounting can forecast money coming in more accurately.
    Incentivized
    Read full review
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