BNTouch Mortgage CRM vs. DealCloud

DealCloud is excellent for tracking the relationship with a contact and how they've added value to the firm by helping with specific request. Where I think it could improve is in offering more modern, AI powered reporting; where AI can tap into available data to generate richer insights, such as a company's key highlights from the past six months

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Its excellent for tracking the investment and portfolio Management Lifecycle. Its a platform that helps organize and centralized all information in on place, making it especially useful for reviewing everything done for a portfolio companies and identifying business opportunities with other companies. It also tracks contact interactions, which makes it easy to assess relationships strength and evaluate how valuable that connections has been to the firm. Overall, the platform is solid and functional, but there's always room for improvement, implementing internal AI capabilities would be a huge plus

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info