Callbell vs. Manhattan Active® Customer Engagement
Callbell vs. Manhattan Active® Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
![]() Callbell | N/A | N/A | $12 per month | |
Manhattan Active® Customer Engagement | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
| Callbell | Manhattan Active® Customer Engagement | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Callbell | Manhattan Active® Customer Engagement | |
|---|---|---|
| Small Businesses | Gist Score 9.5 out of 10 | Simplify360 Score 7.8 out of 10 |
| Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Dialpad Support Score 9.1 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Verint Community Score 9.8 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Callbell | Manhattan Active® Customer Engagement | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 8.0 (1 ratings) |
| Callbell | Manhattan Active® Customer Engagement | |
|---|---|---|
| Likelihood to Recommend | ![]() Callbell No answers on this topic | Manhattan Associates
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| Pros | ![]() Callbell No answers on this topic | Manhattan Associates
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| Cons | ![]() Callbell No answers on this topic | Manhattan Associates
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| Alternatives Considered | ![]() Callbell No answers on this topic | Manhattan Associates
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| Return on Investment | ![]() Callbell No answers on this topic | Manhattan Associates
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| ScreenShots |
