TrustRadius

Caller ID Reputation vs. Hiya Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Caller ID Reputation
Score 10.0 out of 10
N/A
Caller ID Reputation, Newport Beach, California, provides tools used to manage flagged and blocked numbers. Protecting a business's reputation on calls starts with its caller ID. If its number is marked as "scam likely"​ it can negatively impact the businesses's reputation and lower its answer rates. The software also helps users monitor caller ID reputation to prevent calling with phone numbers that have been erroneously flagged.N/A
Hiya Connect
Score 9.5 out of 10
N/A
Hiya Connect, from Hiya headquartered in a Seattle, is a software solution designed to help improve the user's answer rate, and supports reputation management, secure and branded calls, and provides call performance analytics.N/A
Pricing
Caller ID ReputationHiya Connect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Caller ID ReputationHiya Connect
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
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Caller ID ReputationHiya Connect
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User Ratings
Caller ID ReputationHiya Connect
Likelihood to Recommend
-
(0 ratings)
9.5
(2 ratings)
Usability
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Caller ID ReputationHiya Connect
Likelihood to Recommend
Caller ID Reputation
No answers on this topic
Hiya, Inc
Hiya Connect is well suited for any company or organization that is looking to increase its brand recognition with their customer or client base. The difference between unbranded vs. branded outbound calls is great considering many people would not pick up a call from a number they do not trust or recognize. It's important for the client to know from what organization and from where the call is coming.
Verified User
Anonymous
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Pros
Caller ID Reputation
No answers on this topic
Hiya, Inc
  • Branded Calling
  • Spam Prevention
  • Improve Connect Rates
Verified User
Anonymous
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Cons
Caller ID Reputation
No answers on this topic
Hiya, Inc
  • Integrations with dialers
  • More robust reporting
  • Email notifications
Verified User
Anonymous
Read full review
Usability
Caller ID Reputation
No answers on this topic
Hiya, Inc
Hiya Connect is really easy to implement and use. The dashboard and analytics on the website are easy to use and understand. The implementation period took less than a week -- it was as seamless as it can get.
Verified User
Anonymous
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Alternatives Considered
Caller ID Reputation
No answers on this topic
Hiya, Inc
We selected Hiya Connect because it had the best contract and cost structure.
Verified User
Anonymous
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Return on Investment
Caller ID Reputation
No answers on this topic
Hiya, Inc
  • Higher connect rates
  • Increase in meeting conversions
  • Increase in prospect trust
Verified User
Anonymous
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ScreenShots