Canonical OpenStack vs. CTERA Edge X Series (discontinued)

Ubuntu OpenStack is well suited for startups where there are very tight financial constraints. As Ubuntu OpenStack is open source, the startup organizations will not have to spend a lot when compared to their commercial offerings in the market. Ubuntu OpenStack is less appropriate in organizations where they don't want to have private on-prem clouds. As deploying a private on-prem cloud is a very cumbersome and tedious task, the organizations must have a dedicated team to manage such on-prem deployments.

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This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.

• Very easy to use, learning curve is very short. Don't need to invest months of training before using it
• Well suited with Jenkins for automated tests
• Works well on large sets of heterogeneous hardware

• Standard File Backup

• More customizable options while choosing virtual machine configurations would be great.
• To have regular online learning sessions directly from Ubuntu OpenStack experts [to] help users and for those who implement it.
• Giving admin more control on what privileges they can grant to their users.

Incentivized

Independently Invited by TrustRadius

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• SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
• Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
• Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
• Documentation, plenty of fodder but no real tech there.

Everybody knows VMWare which is the world's number one in data center infrastructure management. OpenStack is lot lot less expensive but doesn't offer all the functionalities you have with VMWare especially for High Availability and load balancing. You should go for OpenStack if you need an easy to use solution without the need for external consultants. If you don't have the capacity to manage your own infrastructure you had better go for VMWare.

Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.

• Lighter on initial spending for the organization.
• Deployments which have no vendor locking makes management decisions easier.
• Support from great community saved lot of time for engineers managing it.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• NONE, it about put us out of business