CapMonster Cloud vs. F5 Big-IP Advanced WAF

I believe that in industrial environments like ours where we have to have bare metal devices near the production environment combined with hybrid cloud, that is a good platform. That's a good use case. It optimizes traffic. It helps us stay more secure in our data centers. Now with regards to that are fully operating in the cloud, I'm not really sure if we would make the same decision considering the option that I said to have something that is self-provision to avoid too much management of virtual machines on the cloud. So that's an area of improvement.

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• So the product definitely is helping us for sudden attacks through DDOS, some injection ingestion into UI URLs, and definitely it's capturing those and I definitely see that as an advantage for us. They can stop the hackers from using our endpoints.

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• The UI for events. E.g., clicking the "Accept" button does nothing.
• Traffic learning suggestions are often very incorrect. We were originally suggested to use "Automatic" learning, and had to completely scrap the policy due to the suggestions.
• "All in one" dashboard for viewing application URL/parameter overrides per policy.

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We just love work with f5

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Most* of it is very intuitive and easy to use. The "Help" section is fairly fantastic. See some of my other comments about things like the "Traffic Learning" section being wildly wrong sometimes, and also the event logs with UI buttons that don't do anything. Overall though, it's an excellent product.

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Highly knowledgeable engineers who understand complex networking and application-delivery issues.


Strong escalation paths — once a case reaches senior engineers, resolutions are fast and accurate.


Comprehensive documentation and many self-service resources for troubleshooting.


Clear communication with well-structured updates throughout the ticket lifecycle.


Excellent for critical incidents, with reliable guidance during high-severity outages.


Deep product expertise across BIG-IP, ASM/Advanced WAF, GTM/DNS, and modern F5 services.

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-Stable data path equals to less crashes -Almost all the features working as expected -Provides more granular controls in allowing false positives -Request evaluation is accurate -Irules feature is a plus

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• One impact F5 Big-IP Advanced WAF has on our organization's overall business objectives is that F5 Big-IP Advanced WAF is security sensitive
• Another impact F5 Big-IP Advanced WAF has on our organization's overall business objectives is the F5 Big-IP Advanced WAF blocking feature

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info