Casengo vs. Hearsay, now part of Yext
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Casengo | Score9.7 out of 10 | N/A | Casengo's cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox can be used for customer chats, emails and social media posts. | $9 p/month p/year |
Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
| Casengo | Hearsay, now part of Yext | |||||||||||||||
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| Editions & Modules |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Casengo | Hearsay, now part of Yext | |
|---|---|---|
| Small Businesses | Help Scout Score9.3 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | LiveAgent Score8.8 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | Front Score9.2 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Casengo | Hearsay, now part of Yext | |
|---|---|---|
| Likelihood to Recommend | - | 9.0 |
| Usability | - | 9.0 |
| Support Rating | - | 9.0 |
| Casengo | Hearsay, now part of Yext | |
|---|---|---|
| Likelihood to Recommend | No answers on this topic |
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| Pros | No answers on this topic |
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| Cons | No answers on this topic |
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| Usability | No answers on this topic |
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| Support Rating | No answers on this topic |
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| Alternatives Considered | No answers on this topic |
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| Return on Investment | No answers on this topic |
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| ScreenShots | Casengo Screenshots |
