Cengage WebAssign vs. Manhattan Active Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Cengage WebAssign | Score9 out of 10 | N/A | WebAssign by Cengage is an online learning solution designed to deliver online homework and secure testing, plus eTextbook and study resources for students. WebAssign enables faculty to customize the learning experience to meet any teaching style and encourage students to develop problem-solving and critical-thinking skills. | N/A |
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Small Businesses | Pluralsight Skills Score9.2 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | 365 Data Science Score9.4 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | A Cloud Guru (discontinued) Score8 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
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| Likelihood to Recommend | 9.0 | 8.0 |
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| Return on Investment | No answers on this topic |
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