Cention Contact Center vs. Fraud.net Email Sheild

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cention Contact Center
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
The vendor says Cention can help you: • handle all your channels in one system with pure OMNI-channel support • get a full 360° view of all your customers communication, including complete history • have chat bots working side by side with your agents with seamless transfers and full history • route all errands to the right queue, right agents and right bots automatically • get help internally and externally with our Collaboration…
$39
per user
Email Shield
Score 10.0 out of 10
N/A
Email Shield is a cloud-based email security add-in, which helps businesses across various industry verticals such as banking, fintech, eCommerce, government, mobile, travel, gaming, telecommunications and more, prevent email-based fraud attempts and receive fraud risk scores and alerts. It tracks and verifies trusted contacts, letting users expose risky emails and ensuring safety of financial…N/A
Pricing
Cention Contact CenterFraud.net Email Sheild
Editions & Modules
Foundation
$39.00
per user
Foundation
$39.00
per user
Professional
$68.00
per user
Professional
$68.00
per user
Enterprise
$88.00
per user
Enterprise
$88.00
per user
No answers on this topic
Offerings
Pricing Offerings
Cention Contact CenterEmail Shield
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe stated prices are per user/month. For a full price list, go to our website. Free upgrades , you will always have the newest functionality.
More Pricing Information
Best Alternatives
Cention Contact CenterFraud.net Email Sheild
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
Sinch Mailgun
Sinch Mailgun
Score 6.5 out of 10
Medium-sized Companies
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Sinch Mailgun
Sinch Mailgun
Score 6.5 out of 10
Enterprises
Google Cloud Contact Center AI
Google Cloud Contact Center AI
Score 8.9 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Cention Contact CenterFraud.net Email Sheild
Likelihood to Recommend
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Cention Contact CenterFraud.net Email Sheild
Likelihood to Recommend
Cention
No answers on this topic
Fraud.net
Suites will with spams and suspicious mails and links need more improvement on how it works with the option on how to keep or not to keep some mail as some times it deducted some non spam and and suspicious mails as it’s one of them but it always recognised how safe it’s
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Pros
Cention
No answers on this topic
Fraud.net
  • Control over spams mails
  • Prevention of suspicious mails
  • Data safe keep
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Cons
Cention
No answers on this topic
Fraud.net
  • Detection links within mails
  • Optional to keep of not to keep some mails that looks suspicious
  • Details on how it operate within my system
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Alternatives Considered
Cention
No answers on this topic
Fraud.net
It more generally than the other app as that other one focused on a threaten mails for only one application not for all and doesn’t support mails protection but it’s always more up to date with the new threats and makes me more safe and comfortable while working which helps a lot
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Return on Investment
Cention
No answers on this topic
Fraud.net
  • Easily to use
  • Rarely facing issue
  • Always on update with new threats
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ScreenShots

Cention Contact Center Screenshots

Screenshot of Facebook errand.Screenshot of Chat with visitor path.Screenshot of Reports.Screenshot of Global search

Email Shield Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of