Likelihood to Recommend Ceros is fantastic for companies who can afford it. It's not ideal for startups who don't have the budget for it. If your company or agency is interested in creating interactive content, but you don't have the skill sets in-house to develop or code them properly, Ceros is for you
Read full review Shorthand is ideally suited to visual stories where you have a good number of images and/or embeds or video to include. It is well-suited to long-form stories, where you wish to keep the readers' attention longer than usual. It can help to differentiate particularly important or intriguing stories from others on your website - and for this reason, it could be used as a premium content tool, perhaps for subscribers. It can also be used to showcase stories about awards you've organised, giving them special treatment. It is less suited to breaking news, or very time-sensitive news stories, as it can take some time to prepare, post or update shorthand stories. And it doesn't work well for stories with strong accompanying imagery
Read full review Pros Easy to use and adopt user interface. If you know basic Photoshop, you can use this. Encouraging roadmap - the product has gotten better every year. The company obviously listens to client feedback. Smart, dedicated client team - always checking in, comes with new ideas, generally nice people. We always love our meetings with them! Read full review Enabling visual storytelling with multiple pictures Embedding rich media within a story, including video Engaging readers for longer than average dwell times Making it easy to create striking article design without coding experience Read full review Cons A direct to consumer model Price point is high, but understandably Read full review Additional flexibility in how text is overlaid on pictures would be welcome so that there are more choices on what images to use with particular layouts Enabling users to control the path of text - for example, enabling runaround - could enable some excellent designs Adding additional section templates could speed up design More flexibility in caption placement would be helpful Read full review Reliability and Availability I have never known it to be down during my use of it. All you require is an internet connection to log in and you can use it on multiple devices. Adding ease of accessibility, there are simple ways to log in. I've also never known a Shorthand story to go down once live on our site.
Read full review Performance Due to the integration with our content management software, there is a short delay on our site while it loads, which may cause some readers to drift away. However, I've seen other sites where it instantly loads articles, so I believe this to be down to the content management software behind our site more than Shorthand itself. Once that brief initial period is over, it doesn't require additional loading time.
Read full review Support Rating Our CSMs have always been 100% and their support team typically responds within an hour or two. Their design/build team also worked with us on perfecting several experiences and are always mindful of how a project is going. One of their designers didn't really understand one of our requests and the project took more rounds of revisions than in previous projects, but they rectified the issue and the project came out well in the end. That outcome probably only happened in the time it did due to our CSM consistently checking in and getting feedback throughout the project - unfortunately, not something that happens enough with all our partners.
Read full review Alternatives Considered Ceros takes what would be difficult to accomplish in the Adobe suite of products and makes it easy. When it comes to user experience, user interface and customization options, Ceros is a much better alternative than Adobe. However, Adobe is the trusted name and some may be more comfortable with Adobe products
Read full review Scalability As a web-based service, it is easy for users to log into from anywhere. Content can easily be shared, as you can set up teams that enable access to each other's work as required. And content can be reviewed by others before publication using the sharing function. You can also view how an article will look on different devices.
Read full review Return on Investment Increased win rate during presentations. Elevated content appearance. Engaged audience more. Read full review Helped us create one of our top 10 most-read and most-shared stories in the last year Enabled us to elevate key pieces of content, boosting dwell time on our site But can also be time-consuming to adopt for some stories, meaning you need to choose well what stories really deserve the investment in time Boosted collaboration between teams via its ability to share, including offering the chance for others to preview content prior to publication Read full review ScreenShots