Chat Breezes vs. Hearsay, now part of Yext
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Chat Breezes | Score10 out of 10 | N/A | Streamlines social media conversations in a single, unified inbox. Main Features: Smart Inbox: Manages all social media DMs, comments, posts, reposts, and mentions in a unified social inbox. Message Thread: Shows chat history in a thread to keep conversations organized and easy to track. Auto Tagging: Labels incoming messages automatically by selected keywords to categorize and prioritize. Search all messages: Quick… | N/A |
Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
| Chat Breezes | Hearsay, now part of Yext | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Chat Breezes | Hearsay, now part of Yext | |
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| Small Businesses | No answers on this topic | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | Khoros Service Score8.5 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | Brand Embassy (discontinued) Score7.9 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Chat Breezes | Hearsay, now part of Yext | |
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| Likelihood to Recommend | 10.0 | 9.0 |
| Usability | 10.0 | 9.0 |
| Support Rating | 10.0 | 9.0 |
| Chat Breezes | Hearsay, now part of Yext | |
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| Pros | No answers on this topic |
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| Cons | No answers on this topic |
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| Alternatives Considered | No answers on this topic |
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| Return on Investment | No answers on this topic |
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| ScreenShots | Chat Breezes Screenshots |

