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Chatbase vs. Manhattan Active® Customer Engagement

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chatbase
Score 10.0 out of 10
N/A
A solution to build an AI chatbot. By connecting data sources, Chatbase creates a ChatGPT-like chatbot for data that can be added like a widget to a website or chat with through integrations or API.
$19
per month
Manhattan Active® Customer Engagement
Score 8.0 out of 10
N/A
A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
Pricing
ChatbaseManhattan Active® Customer Engagement
Editions & Modules
Hobby
$19
per month 2,000 message credits per month, 2 chatbots
Standard
$99
per month 10,000 message credits per month, 5 chatbots
Unlimited
$399
per month 40,000 message credits per month, 10 chatbots
No answers on this topic
Offerings
Pricing Offerings
ChatbaseManhattan Active® Customer Engagement
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
ChatbaseManhattan Active® Customer Engagement
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Piper the AI SDR by Qualified
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Score 9.1 out of 10
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User Ratings
ChatbaseManhattan Active® Customer Engagement
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
ChatbaseManhattan Active® Customer Engagement
Likelihood to Recommend
Chatbase
No answers on this topic
Manhattan Associates
The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
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Pros
Chatbase
No answers on this topic
Manhattan Associates
  • Permanently Adaptive.
  • Seamlessly Integrated.
  • Greater Visibility.
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Anonymous
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Cons
Chatbase
No answers on this topic
Manhattan Associates
  • User Interface.
  • Data Security.
  • API's
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Alternatives Considered
Chatbase
No answers on this topic
Manhattan Associates
Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
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Return on Investment
Chatbase
No answers on this topic
Manhattan Associates
  • Implementation of the whole supply chain and fulfilment.
  • Better Data Management.
  • Effective use of configurations.
Verified User
Anonymous
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