TrustRadius

Knowledge360 from Cipher vs. Hearsay, now part of Yext

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Knowledge360 from Cipher
Score 0.0 out of 10
N/A
Knowledge360 (formerly Knowledge.Works) from Consensus Point company Cipher Systems (acquired December 2019) is a competitive intelligence software system that acts as a single, custom repository for all intelligence sources, including web news, internal reports, syndicated research, social media and human intelligence, Knowledge360 helps users more easily manage information overflow. Users can search, monitor, analyze and report. The software also features early warning systems, custom…
$649
per month per user
Hearsay, now part of Yext
Score 8.9 out of 10
N/A
After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
Pricing
Knowledge360 from CipherHearsay, now part of Yext
Editions & Modules
Growth
$649
per month per user
Professional
$949
per month per user
Elite
$1349
per month per user
No answers on this topic
Offerings
Pricing Offerings
Knowledge360 from CipherHearsay, now part of Yext
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Knowledge360 from CipherHearsay, now part of Yext
Best Alternatives
Knowledge360 from CipherHearsay, now part of Yext
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Dialpad Support
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User Ratings
Knowledge360 from CipherHearsay, now part of Yext
Likelihood to Recommend
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Knowledge360 from CipherHearsay, now part of Yext
Likelihood to Recommend
Cipher (Consensus Point, Inc)
No answers on this topic
Yext
Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
Verified User
Anonymous
Read full review
Pros
Cipher (Consensus Point, Inc)
No answers on this topic
Yext
  • Single dashboard of all your social media channels
  • Automation of posts
  • Scheduled posting as per design
  • Great for analytics & customer Interactions
Verified User
Anonymous
Read full review
Cons
Cipher (Consensus Point, Inc)
No answers on this topic
Yext
  • Lacks ability for significant flexibility and customization
  • Mobile app sometimes does not save the posts that are edited
  • It does allow you to tag or hashtag any post.
Verified User
Anonymous
Read full review
Usability
Cipher (Consensus Point, Inc)
No answers on this topic
Yext
If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
Verified User
Anonymous
Read full review
Support Rating
Cipher (Consensus Point, Inc)
No answers on this topic
Yext
1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
Verified User
Anonymous
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Alternatives Considered
Cipher (Consensus Point, Inc)
No answers on this topic
Yext
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
Verified User
Anonymous
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Return on Investment
Cipher (Consensus Point, Inc)
No answers on this topic
Yext
  • It has helped us save time in maintaining our social media handles
  • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
  • It helped us design our posts better based on inputs & design ideas based on our past posts
Verified User
Anonymous
Read full review
ScreenShots