TrustRadius

Cisco Customer Success Manager vs. ICMI Call Center Training

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Customer Success Manager
Score 5.7 out of 10
N/A
The Cisco Customer Success Manager is a training and certification program designed to provide a framework and core set of skills to help learners deliver value to relationships with customers, validating the learner's ability to develop and integrate solutions, identify adoption barriers and how to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals, and cultivate new sales opportunities through the customer lifecycle.N/A
ICMI Call Center Training
Score 0.0 out of 10
N/A
ICMI in Colorado Springs offers comprehensive resources for customer management professionals - from frontline agents to executives - who wish to improve customer experiences and increase efficiencies at every level of the contact center. ICMI is a team of industry insiders, trainers, and consultants.N/A
Pricing
Cisco Customer Success ManagerICMI Call Center Training
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Customer Success ManagerICMI Call Center Training
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details——
More Pricing Information
Community Pulse
Cisco Customer Success ManagerICMI Call Center Training
Top Pros

No answers on this topic

User Ratings
Cisco Customer Success ManagerICMI Call Center Training
Likelihood to Recommend
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco Customer Success ManagerICMI Call Center Training
Likelihood to Recommend
Cisco
Cisco Customer Success Manager is the best way to provide excellent room to the customers for giving feedback and accordingly get the best services. it is a pride to have this certification active in the company. This is the way you do customer service. it is a word in it and it's all about customer satifactions.
PERVEAZ AMJAD | TrustRadius Reviewer
PERVEAZ AMJAD
Customer Support Specialist
Read full review
ICMI
No answers on this topic
Return on Investment
Cisco
  • it has reduced the workload and streamlined the processes
  • it has important role in the day to day progress of growth
  • it has changed the way of the working in marketing world
PERVEAZ AMJAD | TrustRadius Reviewer
PERVEAZ AMJAD
Customer Support Specialist
Read full review
ICMI
No answers on this topic
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