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Cisco Desk Camera vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Desk Camera

    Score8.3 out of 10
    N/AThe Cisco Desk Camera boasts up to 4K ultra-HD resolution, vibrant colors and incredible low-light performance, as a webcam designed to make users look their best. Cisco states it is also simple to manage remotely by IT via Cisco Control Hub.

    $199

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    Cisco Desk CameraManhattan Active Customer Engagement
    Editions & Modules
    Retail Price
    $199
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Desk CameraManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Cisco Desk CameraManhattan Active Customer Engagement
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    Score7.8 out of 10
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    Cisco Room Series
    Score8.6 out of 10
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    Enterprises
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
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    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Desk CameraManhattan Active Customer Engagement
    Likelihood to Recommend
    9.1
    (2 ratings)
    8.0
    (1 ratings)
    Usability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Desk CameraManhattan Active Customer Engagement
    Likelihood to Recommend
    Cisco
    It's well-suited for daily/weekly meetings with the teams, and to explain the detailed design of the projects. Also, to host various remote training sessions for new hires. To record the prototype design working model in the laboratory.
    Read full review
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Cisco
    • It helps in remote training and workshops
    • It helps in physical prototypes in the laboratory
    • It helps in improving communication with vendors and clients
    Read full review
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Cons
    Cisco
    • Bring the cost down just a bit so we can get more of them
    Read full review
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Don't get me wrong we have purchased less expensive webcams for employees, but I asked for the Cisco Desk Camera for myself as the options and features it has are far better than the others. I just wish they were a bit lower cost so we could get more of them installed.
    Read full review
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • It increased the improvement of remote training session by 35% approximately
    • Increased the productivity of debugging issues by 20% in the lab with picture quality
    • Increased collaboration between different team meetings by 40%
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    ScreenShots

    Cisco Desk Camera Screenshots

    Screenshot of Webex Desk Camera hero imageScreenshot of Webex Desk Camera on BoardScreenshot of Webex Desk Camera in use