TrustRadius

Citrix uberAgent vs. Zscaler Digital Experience (ZDX)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix uberAgent
Score 0.0 out of 10
N/A
A monitoring solution, uberAgent gives IT administrators and architects get rich metrics for physical and virtual Windows and MacOS client or server operating systems. The lightweight agent provides detailed information about boot and logon duration, process startup duration, application unresponsiveness detection, application usage metering, network reliability details, and remoting protocol insights. uberAgent scales from small single-site deployments to distributed worldwide…N/A
Zscaler Digital Experience (ZDX)
Score 9.0 out of 10
N/A
Zscaler digital experience is a cloud-native service, part of the Zscaler security cloud, that analyzes, troubleshoots, and resolves user experience issues. Zscaler Digital Experience is part of the comprehensive Zscaler Zero Trust Exchange™ platform, which enables fast, secure connections and allows employees to work from anywhere using the internet as the corporate network. Based on least-privileged access, it provides comprehensive security using context-based identity and policy…N/A
Pricing
Citrix uberAgentZscaler Digital Experience (ZDX)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Citrix uberAgentZscaler Digital Experience (ZDX)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
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Citrix uberAgentZscaler Digital Experience (ZDX)
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User Ratings
Citrix uberAgentZscaler Digital Experience (ZDX)
Likelihood to Recommend
-
(0 ratings)
8.7
(3 ratings)
Usability
-
(0 ratings)
8.0
(3 ratings)
User Testimonials
Citrix uberAgentZscaler Digital Experience (ZDX)
Likelihood to Recommend
Citrix
No answers on this topic
Zscaler
We specifically use Zscaler Digital Experience (ZDX) for monitoring critical apps and apps that are known for having connection issues. Some critical SaaS apps for example would be Zoom (call quality), Genesys (call quality), Microsoft Services, Service Now, etc. Zscaler Digital Experience (ZDX) is perfect for quick troubleshooting and providing a quick Mean-time to Innocence (MTTI) for Zscaler since it is often blamed for issues given it is our forward proxy and primary means of internet security.
NT
Nick Taylor
Senior Cyber Security Engineer
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Pros
Citrix
No answers on this topic
Zscaler
  • To check user public IP for troubleshooting
  • DNS configured on his device
  • Add applications and monitor the performance
Verified User
Anonymous
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Usability
Citrix
No answers on this topic
Zscaler
Feels often hard to discern what tab one needs to be in to see relevant information. If I am in applications looking at it and I find a few people have issues, I then have to leave the applications tab to go to each individual user and discern why they are having issues instead of being able to select all of those individuals and lump them together. It does do geo grouping though which sometimes helps.
KJ
Kolby Jensen
Network Engineer
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Alternatives Considered
Citrix
No answers on this topic
Zscaler
We have also used Cisco Thousand Eyes and NextThink. Imagine a product that offers the best of both worlds and is still somehow more powerful and easier to deploy than either one- that is Zscaler Digital Experience (ZDX).
NT
Nick Taylor
Senior Cyber Security Engineer
Read full review
Return on Investment
Citrix
No answers on this topic
Zscaler
  • Excellent end to end visibility
  • Proactive issue detection
  • User friendly dashboards
Verified User
Anonymous
Read full review
ScreenShots