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Clerk vs. Oracle Enterprise Single Sign-On Suite Plus

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clerk

    Score9.3 out of 10
    N/APoor user management can stand between users and products. From forgotten passwords and failed account de-duplication, to broken and out-of-sync vendor integrations — there's a lot that can go wrong. Clerk is a software solution that aims to solve user management.

    $0

    Oracle ESSO

    Score10 out of 10
    N/AOracle Enterprise Single Sign-On is a single sign-on (SSO) solution, originally named Passlogix and owned and supported by Oracle since 2010.N/A
    Pricing
    ClerkOracle ESSO
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClerkOracle ESSO
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    ClerkOracle ESSO
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    User Ratings
    ClerkOracle ESSO
    Likelihood to Recommend
    9.0
    (1 ratings)
    3.6
    (1 ratings)
    User Testimonials
    ClerkOracle ESSO
    Likelihood to Recommend
    Clerk
    Best suited for - Improving the conversions and users funnel, building actionable insights for user journey, deciding the performance of features, building personalised recommendations on search results and emails. Less appropriate for - Creating automated campaigns for user targeting, triggering and creating communication flows for user engagement and product journey
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    Oracle
    Good if you want a temporary solution to too many passwords.
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    Pros
    Clerk
    • Easy to integrate - perfect solution for search and recommendations.
    • Allow website recommendations, website search and email recommendations, that help day after day obtain more data and use it to view the best product for every single customer.
    • Improving conversion rate and the quality of the customer journey on the eCommerce.
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    Oracle
    • Flexible to work with most web sites and thick clients
    • Avoids users having to type their passwords repeatedly
    • Fairly performant
    Incentivized
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    Cons
    Clerk
    • A function to export dashboard reports will help ease building analytics.
    • It's a highly technical tool. One has to have very good technical knowledge to set it up.
    • Build more payment options other than the credit card.
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    Oracle
    • This tool is essentially a hack, making the user experience pretty weak. For example, we use it in an application which has a box to type your password. Every time you enter some data, ESSO steals the focus and types your password into the box, even if you aren't about to submit the form requiring the password.
    • This tool creates a 2nd CN in the directory and this broke some of our applications which were only expecting a single CN per user in the directory. Why can't it use a traditional database instead?
    • This tool caused performance issues with Putty. It would peg our CPUs at 100% if the user had Putty running. It took a very long time to resolve the issue.
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    Alternatives Considered
    Clerk
    The cost of the contract is much better than the competitors. Customised options and packages to select from. Others weren't providing more options basis the usage and master user roles requirements. Provided free demo to help build confidence and train the team for using Clerk tool. Clerk customer solutions team is easily reachable and helps promptly resolve any issues.
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    Oracle
    There's no substitute for properly developed applications that delegate authentication to an external system like Active Directory or a cloud identity provider. That way, the issues with screen scraping and constantly-breaking integration are solved permanently.
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    Return on Investment
    Clerk
    • Improved user conversion by 20%
    • Increased revenues by 15%
    • Reduced reliance of operations for data tracking and analysis
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    Oracle
    • We spent a lot of time implementing it on different applications. However, because it uses screen scraping, every time our apps upgraded, it broke the integration with ESSO, so we had to keep fixing the integration. After a few years, we have stopped integrating new apps with it due to this headache.
    Incentivized
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    ScreenShots

    Clerk Screenshots

    Screenshot of Authentication options for usersScreenshot of Session management made easyScreenshot of User security, all in one place