TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudBlue

    Score8.1 out of 10
    N/ACloudBlue, an Ingram Micro supports subscription, partner, and catalog management for users by helping them to grow their B2B ecosystem. The solution includes CloudBlue Commerce, and CloudBlue Connect.N/A

    FastSpring

    Score6.2 out of 10
    N/AFastSpring is an ecommerce solution with features such as subscription billing and customer relationship management.N/A
    Pricing
    CloudBlueFastSpring
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CloudBlueFastSpring
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CloudBlueFastSpring
    Small Businesses
    Rithum
    Score6.2 out of 10
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Chargebee
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudBlueFastSpring
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (6 ratings)
    User Testimonials
    CloudBlueFastSpring
    Likelihood to Recommend
    Ingram Micro
    CloudBlue is a fairly scalable platform that enables instant use of new products. Integrations with third-party products make the go-to-market process seamless and simple.
    Incentivized
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    FastSpring
    FastSpring will be well suited for a company that needs simple checkout solution. As a bonus, you'll get a nice checkout flow. If you're a company that doesn't have the time to concentrate and becomes an expert in data security, currency conversion, global tax management, or fraud detection – this will be a great fit. It's appropriate for anyone who doesn't want to waste time on managing support for their e-commerce business.
    Incentivized
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    Pros
    Ingram Micro
    • Easy to integrate new products.
    • Subscription management.
    • The design is clean and intuitive.
    Incentivized
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    FastSpring
    • FastSpring makes the process of selling ebooks from my website quite painless and virtually invisible for me. I let FastSpring handle all details of the transactions, and I rarely have to get involved directly with the customers who purchase the books.
    • FastSpring is very responsive with respect to technical and customer support. I have had a few occasions when a customer was having difficulty completing a purchase transaction, and FastSpring has always been responsive and helpful in resolving such problems quickly and efficiently.
    • FastSpring offers a flexible set of options for customizing ordering pages that can be included in my website. There are many options, such as promotional coupons, discounts, multiple file downloads, and others.
    Incentivized
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    Cons
    Ingram Micro
    • The CloudBlue platform is quite scalable, and the ecosystem of included ISVs allows us to add any new product to the market immediately and simply.
    Incentivized
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    FastSpring
    • They should work on integrations, just like other providers offering a script needs to be installed on the site, then the payment forms can be integrated easily
    • Interface seems old, maybe they can work on it
    • Sometimes, we saw duplicate payments on recurring payments
    • WordPress Integration
    Incentivized
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    Alternatives Considered
    Ingram Micro
    No answers on this topic
    FastSpring
    FastSpring provides an easier solution, and definitely a much better fit for our configuration, which doesn't require a lot of power, just an easy workflow with a single product to purchase, to provide the most straightforward experience to the user. With FastSpring we have been able to accomplish this task in few weeks of integration, and a great help from FastSpring support, which has been the greatest benefit of choosing FastSpring as a partner.
    Incentivized
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    Return on Investment
    Ingram Micro
    • In my very personal review, I can mention that this instrument does not have negative points that harm us; rather, we are quite practical with this product.
    Incentivized
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    FastSpring
    • FastSpring has been vital to my company's online ordering process. I have seen some other companies go out of business, leaving software developers scrambling to find new payment processors. I have no worries about the stability of FastSpring, they do a great job and deserve my business.
    • FastSpring makes it possible to me to have an online and professional looking web store - without writing all of the software myself.
    Incentivized
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