CMNTY Platform vs. Manhattan Active Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
CMNTY Platform | N/A | Mid-Size Companies (51-1,000 employees) | CMNTY Platform is an all-in-one solution for building online communities that designed to inspire interaction among people that share an identity or interest. According to the vendor, the platform’s elegant design and countless ways to fuel inspiration amplify the user’s ability to connect with people and truly understand what excites, motivates, and concerns them. In addition to forum and blogging features, CMNTY also comes with a fully featured built-in questionnaire tool, co… | $99 |
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| CMNTY Platform | Manhattan Active Customer Engagement | |
|---|---|---|
| Small Businesses | Higher Logic Thrive Score8.9 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | Higher Logic Vanilla Score5.5 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | Verint Community Score10 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| CMNTY Platform | Manhattan Active Customer Engagement | |
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| Likelihood to Recommend | - | 8.0 |
| CMNTY Platform | Manhattan Active Customer Engagement | |
|---|---|---|
| Likelihood to Recommend | No answers on this topic |
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| Pros | No answers on this topic |
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| Cons | No answers on this topic |
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| Alternatives Considered | No answers on this topic |
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| Return on Investment | No answers on this topic |
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| ScreenShots | CMNTY Platform Screenshots |


