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ComponentOne vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ComponentOne

    Score9 out of 10
    N/AComponentOne Studio, from software company GrapeCity in Pittsburgh, Pennsylvania, provides Visual Studio controls.

    $1,299

    per year per developer

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    ComponentOneManhattan Active Customer Engagement
    Editions & Modules
    Enterprise
    $1,299.00
    per year per developer
    No answers on this topic
    Offerings
    Pricing Offerings
    ComponentOneManhattan Active Customer Engagement
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    ComponentOneManhattan Active Customer Engagement
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    User Ratings
    ComponentOneManhattan Active Customer Engagement
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    ComponentOneManhattan Active Customer Engagement
    Likelihood to Recommend
    MESCIUS
    C1 is great for creating custom reports. We have client apps where we've created some fairly complicated reports such as invoices and real estate inspections. We also use the True DBGrid in many of our apps since it is so customizable. Its grouping and filtering features are very nice and can provide summary counts and totals at the bottom or right side of the grid that are very handy.
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
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    Pros
    MESCIUS
    • The True DBGrid control is nice for showing parent/child relationships and being able to drill down and show the child data. It also is nice for showing summary totals.
    • The report engine is great for building custom reports for Win Forms or web apps. It can do everything that Crystal Reports can do.
    • They have a good selection of controls that can do just about anything you can imagine.
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
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    Cons
    MESCIUS
    • Sometimes it is difficult to figure out where things are in the properties of controls since there are so many things you can drill down into.
    • I find myself using Bing or Google a lot to look up how to do something. Some things are not very intuitive.
    • Of course, I would always like the price to be cheaper. The high price has caused us to not keep current and have the latest version.
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
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    Alternatives Considered
    MESCIUS
    We have been in business since 1992, so we have used many different products over the years. The two other products we've primary used that are similar to ComponentOne, are Infragistics and Crystal Reports. Infragistics has a vast array of controls similar to ComponentOne. We use both to be honest and I'm not sure which one I would pick over the other. I guess that would depend on what you're trying to accomplish and if one had some control or capability that the other didn't. ComponentOne does have the reporting capabilities, where Infragistics does not.
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
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    Return on Investment
    MESCIUS
    • ComponentOne allows us to add additional features to our apps that wouldn't be found in apps written with just Visual Studio itself. That allows our clients to get more creative in their requirements, which in turn, means more work and billable hours for us!
    • Our apps appear more professional when using ComponentOne which helps us get projects for new clients.
    • ComponentOne also helps us to save clients some money since we are not having to develop things that it can do from scratch.
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    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
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