What users are saying about
14 Ratings
14 Ratings
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Score 6.8 out of 100
6 Ratings
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Score 9.7 out of 100

Attribute Ratings

  • Topaz Gigapixel AI is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.1

Painter

71%
2 Ratings
10.0

Topaz Gigapixel AI

100%
2 Ratings

Usability

1.0

Painter

10%
1 Rating

Topaz Gigapixel AI

N/A
0 Ratings

Support Rating

3.0

Painter

30%
1 Rating
9.0

Topaz Gigapixel AI

90%
2 Ratings

Likelihood to Recommend

Painter

Corel Painter does have a lot of great brushes, and they do emulate real art supplies very well. Especially the thick paint is well done.But unfortunately there are so many functional and UX bugs that overall it is just horrible to work with. When contacting customer support about it, they really seem clueless about the seriousness of the situation, and clueless about what proper UX is in general. They have tried to make it work a bit like Photoshop, which is a good move but then some things are absolutely not intuitive at all and they are definitely missing the mark horribly with so many issues. I would highly recommend using Photoshop instead, though you'll have to download them separately; it also offers a lot of great brushes nowadays and works much much smoother without all those aggravating bugs of Painter. The price of Corel Painter is just not at all worth all these horrible bugs.
Iris Shields | TrustRadius Reviewer

Topaz Gigapixel AI

If you have high resolution images, it does a remarkably good job at resizing and resampling. It has to have something to work with, so I recommend it only be used on good quality images. On four to five megapixel images, I don't think it works as well as on my 20+ megapixel photos.
Anonymous | TrustRadius Reviewer

Pros

Painter

  • Watercolor Compatible
  • Multiple variety of Brushes and shapes
  • Captured Dab Library
Anonymous | TrustRadius Reviewer

Topaz Gigapixel AI

  • Upscale images for incredibly well
  • Cleverly fills in lost detail
  • There’s some control or you can also have it fully automated
  • Quick to use
Tamara Crumpton | TrustRadius Reviewer

Cons

Painter

  • Way too many functional bugs, makes it hard to work with
  • Bad UX and usability, too much unintuitive behavior, makes it particularly hard to work with
  • Overall looks and behaves as if it was coded in the '90s, it really needs a complete UX overhaul
  • Did I mention the many bugs yet? Yeah? I'll mention it again because it's bad
Iris Shields | TrustRadius Reviewer

Topaz Gigapixel AI

  • Currently, it doesn't support RAW images. I'd like to see that.
  • It can be slow on older systems. I recommend newer hardware.
Anonymous | TrustRadius Reviewer

Pricing Details

Painter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Topaz Gigapixel AI

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Painter

Painter 1.0
Based on 1 answer
If it wasn't quite clear yet, I'll state it again: the usability of Corel Painter is, simply put, horrid. And I am not talking about rendering, lagging, etc., it is not even all that bad there. I am talking about the weird issues like being unable to move a brush into a custom brush palette when you work on a second screen, like being unable to move the software onto the second screen in the first place unless you separate all the palettes and the windows (and if nobody tells you upfront there is no way of knowing because the manual doesn't state this at all), and then having to drag all your separate windows and palettes over one by one every time your computer wakes up again, and they won't really want to move to the other screen but only through a tiny corner of your screen, and the fact that you have to scroll through lists and lists of fonts but can't search and when you apply this font, add another piece of text the font jumps back to the default font of all the text already applied even when you haven't selected any of the text. Just to name a very small few.
Iris Shields | TrustRadius Reviewer

Topaz Gigapixel AI

No score
No answers yet
No answers on this topic

Support Rating

Painter

Painter 3.0
Based on 1 answer
It was really hard to get them to understand what I was having problems with. It was hard to get the message through that Painter has an unacceptable amount of functional and UX bugs. When I finally talked to someone who was easier to communicate with, he was very stoic about the situation, like they didn't really care about the awful amount of bugs.
Iris Shields | TrustRadius Reviewer

Topaz Gigapixel AI

Topaz Gigapixel AI 9.0
Based on 2 answers
Topaz always responds to my questions in a few hours or a day at most. They've been able to explain their answers and give detail I needed to complete my work. Their instructions are quite clear and easy to use. I haven't had to reference any third-party support sources to get answers.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Painter

Corel Painter has support to multiple OS and across all the devices. Coloring and multi layer imaging works very well. The new enhanced brush settings and the redesigned brush libraries.
Anonymous | TrustRadius Reviewer

Topaz Gigapixel AI

Since they aren't direct competitors I don't expect PaintShop to hold up to a specialized piece of software. PaintShop allows you to resize but it's not intended to resample as well as Gigapixel AI.
Anonymous | TrustRadius Reviewer

Return on Investment

Painter

  • Customer support could be improved in my opinion.
  • Multiple bugs while working with layered designing.
Anonymous | TrustRadius Reviewer

Topaz Gigapixel AI

  • Saved time and money when clients have a limited budget for imagery and supply their own images for use
  • Saves time in choosing alternative images especially if there’s a perfect one to use but the resolution is sufficiently high enough
Tamara Crumpton | TrustRadius Reviewer

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