Course5 Discovery vs. OpenText Magellan BI & Reporting

We rely heavily on Course5 for our business decisions every day. It gives us insights that we were really missing before getting set up with Course5.

Incentivized

iHub is a decent enough environment that it serves our needs. We can have unlimited users and it can tie into AD although we do not use that feature currently. It is a decent place to store all of the reports in one location, even though for us it is not visually appealing to the end users. iHub is not a place where you want to create robust/interactive dashboards for end users to drill through and follow a "story".

Incentivized

• Data Visualization.
• Predictive Modeling.
• Trend Analysis.
• Data Analysis.

Incentivized

• It is fairly easy to set the sharing rules for a report/dashboard.
• They have a decent amount of time frame options for setting a schedule to generate a report.
• The support is mostly helpful and timely if you have an issue.

Incentivized

• I do wish there was a feature that keeps a dynamic list of company benchmarks that update in real-time and use that to be a comparison goal line in metrics.
• Some of the SQL syntax highlighting/auto-completion will not work.
• Sometimes text widgets will just "disappear" after I have dragged them onto the canvas.

Incentivized

• Setting up a "dashboard" is extremely lacking in functionality. The different chart widgets you place on the page do not interact with each other. When you select an item from one do not expect it to highlight or filter another.
• The speed and stability are not great, but maybe that is just our environment not being up to snuff...even though we are above the "recommended" settings.
• The main GUI for a user is TERRIBLE. You log into a File Tree format where you have to navigate folders to reach the correct dashboard. There are ways around this, but it would either require an expensive payment to the Professional Services team to revamp to UI or another option they gave us was to create the "Default Dashboard" and provide that link to users and in that Dashboard, you use a new tab to include the navigation back to the main screen so that at least on the initial load the user is taken to a friendly looking dashboard instead of a file tree.

Incentivized

Having the ability to see data from so many sources for our finance, support, marketing, and sales departments at a glance without having to pull data every day and make pivot tables each time is absolutely critical for us. Our leadership team is able to make crucial business decisions more quickly and more easily thanks to Course5.

Incentivized

Our instance of iHub does not stack up against the other larger BI tools out today. It is a good place to store reports in a central location that allows users to run very specific reports on demand, but it is not a place I would want to store all of my "dashboards". As far as holding individual reports that are specific to an individual need, it is a great tool. If you want to create a report that will be used as a Template for a Form or a Label, iHub is a good choice to store and schedule the report or call it via API to generate it and return it to your calling app.

Incentivized

• We saved time because the analytics were presented in a way that made sense.
• Return on Investment.
• Scalability as a company.

Incentivized