CTERA Edge X Series (discontinued) vs. Google Cloud Persistent Disk

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.

Google Cloud Persistent Disk is an ideal storage solution for businesses regardless of the industry. Also, whether your business is big or small, this software is scalable and this means there is a version for every business. The software is secure, fast, and affordable. It also offers data backup features.

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• Standard File Backup

• Google Cloud Persistent Disk is affordable.
• Scaling is easy.
• Comes with data backup capabilities.
• Fast data access and transfer.
• Offers best data security security features.

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• SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
• Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
• Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
• Documentation, plenty of fodder but no real tech there.

• Nothing as of now

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Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.

I have not used such a powerful and flexible storage device as this platform. My experience with this platform has enlightened our team members on better data storage practices. It has secured our documents within and given our teams better file storage options. Excellent data backup and restore services have boosted our company growth since we can focus on other tasks knowing that our data is safe.

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• NONE, it about put us out of business

• Helped our return to operation with faster restores.
• Helped the business scale and increase our data storage capacity with [ease].
• Helped us alleviate the need to store in our local infrastructure, saving on admin costs.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info