CTERA Edge X Series (discontinued) vs. IBM Storage Scale

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.

When you get a Spectrum Scale solution from IBM you are certain of two things. 1) You will need a specialized storage admin who will be able to take all of its advantages and make available for your organization. It is an appliance that not so many storage admins would be comfortable working on. Invest properly on both hardware and human resources. 2) You will scale forever. We started with a couple of hundred of Terabytes and grew to dozens of Petabytes.

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• Standard File Backup

• Secure data storage platform.
• Secure environment to handle big data through.
• Creating reports from multiple platforms easily.

• SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
• Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
• Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
• Documentation, plenty of fodder but no real tech there.

• Not suited for HPC.
• Doesn't work well for retail.

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Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.

It was the solution that fit the requirements of our customers.

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• NONE, it about put us out of business

• Allowed reuse of existing storage
• Flexibility to provision storage quickly, allowing us to right size storage.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info