This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.
Intradyn works well for a small to medium business like ours that just needs to keep an archive of every email sent or received throughout our organization. It's easy to search for emails, whether you're looking for keywords, sender, recipient, subject, body, header, etc. The Outlook plugin works well for end users.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
Documentation, plenty of fodder but no real tech there.
Outlook plugin is great, but I wish it could somehow update user passwords when users change them via Active Directory. In our environment, users have to change their AD passwords every 45 days, but the Outlook plugin doesn't capture the change, so the next time the user tries to search the archive via the plugin, the plugin doesn't work. Since our users aren't accessing the archive that often, they easily forget that they've changed their password since they last accessed the archive and need support.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
