CTERA Edge X Series (discontinued) vs. JSCAPE MFT Server

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.

Its a top notch file transfer software, its integration with all operations system and database server made easy to transfer the files. As opposed to other FTP tools this software compresses the file automatically in a jiffy. other features it schedules the event based on the requirement by the organization to transfer the file.It helps to achieve all type of transfers by providing support to all protocols.

Incentivized

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• Standard File Backup

• File transfers at faster speeds with the use of Automated File Transfer Protocols
• Automation of tasks using Triggers.
• Scheduling of File Transfers

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
• Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
• Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
• Documentation, plenty of fodder but no real tech there.

• Need to improve with data viewer option
• Should have bit good user interface
• Cost can be bit lower

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.

A REST API and 24/7 professional assistance are provided by JSCAPE MFT Server to allow for customized file transfer solutions.End-to-end encryption, two-factor authentication, flexible permissions, and single sign-on are all features offered by JSCAPE MFT Server. We selected JSCAPE MFT Server because we wanted a reliable and robust solution that can simplify our enterprise file transfers and meet your business needs.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• NONE, it about put us out of business

• Positive impact is that it has improved our organizations efficiency
• The automation features has a huge impact in the organizations scalability
• Large data can be shared without the fear of data loss.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info