CTERA Edge X Series (discontinued) vs. Memonic

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.

The Memonic tool is a very powerful application that is hugely used by students, research scholars, journalists,s and corporate employees. It helps to jot down important points or a summary which makes a user brief the task with other people. Software is easy to use and has a basic touch. Content can be stored and shared easily.

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• Standard File Backup

• Easy to use web surface.
• Easy sync of data between any device.
• Notes are stored without ay hassle and can be fetched even if you are not online.

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• SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
• Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
• Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
• Documentation, plenty of fodder but no real tech there.

• Application is little bit out dated and can have a new UI.
• Basic Grammar and Spell check functionality should be added.
• Should include more security layers.

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Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.

• NONE, it about put us out of business

• Positive: Easy file sharing and user friendly.
• Negative: No spell/grammar check functionality.
• Positive: Multiple device support.
• Positive: We can easily download any data once synced with the device via offline mode also.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info