CTERA Edge X Series (discontinued) vs. openSUSE Leap

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.

OpenSUSE Leap is well suited for just about any Linux task. Especially I like to use it as Docker base image for my software deployments, because it has a wide variety of software packages available already precompiled and packages are well maintained - vulnerable software versions are patched in reasonable time. OpenSUSE Leap is rpm based system, and it wouldn't install Debian or other systems packages. If your software is not an rpm package then OpenSUSE Leap would not be suitable for your system.

• Standard File Backup

• Maintenance of software packages using YAST
• Availability of patches when a vulnerability is discovered
• Distribution upgrades

• SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
• Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
• Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
• Documentation, plenty of fodder but no real tech there.

• Commercial packages not always available
• Stable packages sometimes lag behind the latest releases

Incentivized

Independently Invited by TrustRadius

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Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.

openSUSE Leap has wide variety of already precompiled software packages in default repositories. It even has some specific packages in official repositories that are not available in other Linux distribution repositories. It is also very stable and reliable distro - we can predict when new versions will be released and when we should make system upgrades.

• NONE, it about put us out of business

• More effective maintenance means a smaller headcount needed for running the production servers.
• The easiness of deployment means more time we can spend on software development of company-specific applications.
• Great community support and overlap with other Linux systems mean that an answer to nearly any problem is usually one google query away.